Alle Publikationen
- <<
- <
- 1
2008
-
(2008): Cross-cultural social intelligence. An assessment for employees working in cross-national contexts. In: Cross Cultural Management 15 (2), S. 109-130. DOI: 10.1108/13527600810870570
DOI: https://doi.org/10.1108/13527600810870570 Abstract: Purpose: The aim of the paper is to discuss the concept of cross-cultural social intelligence (CCSI), its relevance for both selecting and developing expatriates and other employees working in cross-cultural contexts, the development of a situational judgment test to assess CCSI, and practical 'lessons learned' in each of these areas. Design/methodology/approach: The four phases of the development and validation of the CCSI measure (using a total of 184 cross-cultural SMEs) were developing the scenarios and the response alternatives, the content analysis, and establishing construct validity. Findings: The results from the content analysis and construct validation provide support for the use of the CCSI in cross-cultural situations. Research limitations/implications: The CCSI has not yet been validated in a criterion-related way (i.e. based on relations to job performance). This should be done before using for selection. Practical implications: Possible uses for the CCSI in organisations include selection and/or promotion of expatriates and other employees in cross-cultural contexts and several types of training and development initiatives. This instrument is offered (free of charge) to any interested managers or HR practitioners. Originality/value: Despite the expressed need for instruments of this sort, nothing similar currently exists (especially not a theoretically grounded and empirically sound instrument). In addition, the 'lessons learned' provide practical advice to others engaged in similar undertakings. (PsycINFO Database Record (c) 2017 APA, all rights reserved)
2005
-
(2005): Predicting human interruptibility with sensors. In: ACM Transactions on Computer-Human Interaction 12 (1), S. 119-146. DOI: 10.1145/1057237.1057243
DOI: https://doi.org/10.1145/1057237.1057243 Abstract: A person seeking another person’s attention is normally able to quickly assess how interruptible the other person currently is. Such assessments allow behavior that we consider natural, socially appropriate, or simply polite. This is in sharp contrast to current computer and communication systems, which are largely unaware of the social situations surrounding their usage and the impact that their actions have on these situations. If systems could model human interruptibility, they could use this information to negotiate interruptions at appropriate times, thus improving human computer interaction. This article presents a series of studies that quantitatively demonstrate that simple sensors can support the construction of models that estimate human interruptibility as well as people do. These models can be constructed without using complex sensors, such as vision-based techniques, and therefore their use in everyday office environments is both practical and affordable. Although currently based on a demographically limited sample, our results indicate a substantial opportunity for future research to validate these results over larger groups of office workers. Our results also motivate the development of systems that use these models to negotiate interruptions at socially appropriate times. (PsycINFO Database Record (c) 2016 APA, all rights reserved)
- <<
- <
- 1