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2011
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(2011) : Etiquette Considerations For Adaptive Systems That Interrupt: Cost And Benefits In: Hayes, Caroline C.; Miller, Christopher Allan (Hg.): Human-computer etiquette: Cultural expectations and the design implications they place on computers and technology: Boca Raton, Fla.: CRC Press, S. 289-322
Abstract: It is not generally considered impolite to interrupt. However, etiquette is not simply about politeness but also appropriateness. Thus, while etiquette dictates that it is inappropriate, counterproductive, or even dangerous to interrupt someone with irrelevant information in the middle of a critical task requiring great concentration, it also allows that it is appropriate and necessary to interrupt with crucial information. For example, it is inappropriate to interrupt an airline pilot during landing with the baseball score, but entirely appropriate to interrupt with the information that the landing gear has malfunctioned.
Keywords: Adaptive Systeme, Dialog/Konversation/Rede, doppelter Treffer, Etikette, Favoriten, Human-Computer Etiquette, Interuption, Intervention/Unterbrechung etc., Mensch-Technik-Relationen (MTR), Mensch-Technische Systeme, Realtechnik, Relevanz des Grundes für eine Unterbrechung, Sozial Intelligente Agenten, Soziale Angemessenheit, Soziale Robotik, Soziosensitive Systeme, Technik, Volltreffer
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