Alle Publikationen
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2015
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(2015): ‘Guys don’t whale away at the women’. Etiquette and gender relations in contemporary mixed-doubles tennis. In: Sport in Society 19 (8-9), S. 1214-1233. DOI: 10.1080/17430437.2015.1067773
Abstract: This article examines recent developments in etiquette in contemporary mixed-doubles tennis (MDT), to position different behavioural expectations for men/women in the broader context of shifting gender relations. Content analysis of coaching guides published from the 1960-1980s revealed that historically rooted gender distinctions in terms of court positioning, tactics, and playing roles/expectations were reaffirmed, continuing to undermine and marginalize females yet privilege males based on assumed innate differences in physical attributes. Etiquette norms in this era were compared to those found in the early twenty-first century (2000-2010s), through content analysis of online forums/blogs for recreational and elite-level MDT. It was found that while gendered tactics related to court positioning and playing roles were sustained, an important shift in etiquette norms related to chivalry occurred, but was not comprehensively accepted among all players. This development was attributed to third-wave feminist challenges to male chivalry, alongside the burgeoning crisis of masculinity' that increasingly pushed men towards adopting a hybridized masculinity' to assuage public critiques of hegemonic/orthodox masculinity in sport.
2013
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(2013): Do You Mind if I Plug-in My Car?. How etiquette shapes PEV drivers’ vehicle charging behavior. In: Transportation Research Part A: Policy and Practice 54, S. 155-163. DOI: 10.1016/j.tra.2013.07.016
Abstract: Plug-in electric vehicles (PEVs) engage drivers in an essential new behavior plugging the car into the electrical grid to charge the vehicles' batteries. Broadly, it has been assumed that (1) away-from-home charging is necessary to grow the PEV market and (2) if away-from-home charging infrastructure is in place and PEV drivers know of it, they will perceive opportunities to charge. The experiences of early PEV drivers cause us to rethink at least the second of these assumptions. Drivers report a lack of what they call "etiquette," i.e., rules to guide their behavior and their expectations of how they and other PEV drivers ought to behave in these new social interactions. PEV drivers want widely shared, understood, and practiced guidelines to feel comfortable and confident in charging their vehicles away from home. This study uses inductive thematic analysis of transcripts of interviews of 28 PEV driving households conducted in San Diego County, California in spring, 2012. Themes about etiquette emerged within two types of away from home charging. First, public chargers (available to any PEV driver) were the sites of situations in which drivers' perceived a lack of rules or conflicts between different systems of rules; both were described as inhibiting use of public chargers. Second, workplace charging (typically available only to employees of the entity where the charger is located) adds an additional layer of rules and possibly resources that may either inhibit or encourage PEV charging by employees. As PEV markets and charger networks grow, charging will be shaped by additional systems of rules and regulations, e.g., those governing financial transactions. Our results suggest that absent efforts to help PEV drivers develop, learn, and practice the new rules, they may create as much uncertainty as guidance. (C) 2013 Elsevier Ltd. All rights reserved.
Keywords: Disziplin, Einfluss auf Handlungen, Elektroauto, Elektromobilität, Etikette, etiquette guide, Für spezifische Situationen festgelegte Verhaltensregeln, Grad der Verbreitetheit und Umsetzung von Verhaltensregeln innerhalb einer Akteursgruppe, GUIDELINES, Im (wissenschaftlichen) Diskurs, Ingenieurswissenschaft, Mensch-Technik-Relationen (MTR), Mensch-Technische Systeme, Reflexionen über MTR, Situationsbedingter Kontext, Soziale Angemessenheit, Technikakzeptanzforschung, Technikfolgenabschätzung, technische Infrastruktur, Vereinbarkeit bzw. Kollision verschiedener Regelsysteme, Verhalten 2012
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(2012): Send it. Study of e-mail etiquette and notions from doctors in training. In: Journal of surgical education 69 (3), S. 393-403. DOI: 10.1016/j.jsurg.2011.12.002
DOI: http://www.ncbi.nlm.nih.gov/pubmed/22483143 Abstract: OBJECTIVES Worldwide, more than 247 billion e-mails are sent each day. Little empiric evidence is available to guide how e-mail presentation style, tone, and content affect e-mail recipients and whether these factors impact opinions about the sender and the rapidity of response. In a study of physicians in training assessing a series of 100 e-mail examples, we examined the following: (1) formatting characteristics most and least endorsed, (2) impression of the sender based on the e-mail itself, and (3) factors associated with the decision to respond. We reasoned that our study would provide empiric data to support recommendations for e-mail etiquette, focusing specifically on doctors in training. DESIGN Cross-sectional survey study. SETTING Division of Orthopaedic Surgery at McMaster University, Hamilton, Ontario, Canada. PARTICIPANTS After each e-mail, the participating surgical residents completed a series of questions focusing on their impression of the e-mail appearance, their perception of the sender, and their motivation to respond to the e-mail. RESULTS Thirty-two residents participated in this study. The responses indicate that the key negatively endorsed features of the e-mails included the use of colored backgrounds (84%), difficult-to-read font (83%), lack of a subject header (55%), opening salutations without recipient names (50%), or no salutation at all (42%). The senders of negatively endorsed e-mails were perceived by participants as inefficient (p = 0.03), unprofessional (p < 0.001), and irritating (p = 0.007). E-mails with overall positive endorsements were significantly more likely to have the participants perceive the e-mail senders as professional (p < 0.001), pleasant (p = 0.048), and kind (p = 0.059). The participants were 2.6-fold more likely to respond immediately when they perceived e-mails as favorable compared with disliking them (42% vs 16% of responses, respectively, p < 0.001). CONCLUSION The e-mails perceived as being disliked overall are likely to result in a negative perception of the sender and delays in response time.
Keywords: Adult, Art des Kommunikationsmediums, Attitude of Health Personnel, Competency-Based Education/trends, Cross-Sectional Studies, Disziplin, Education, Medical, Graduate/standards/trends, Electronic Mail/ethics/standards, Email, Erziehungswissenschaften, Etikette, etiquette guide, Female, Gestaltung von E-Mails/Informationsmedien etc., Humans, Informations- & Kommunikationstechnik, Interprofessional Relations/ethics, Male, Medienwissenschaft, Mensch-Technik-Relationen (MTR), Ontario, Orthopedics/education, Quality Control, Realtechnik, Rolle (Beruf), Situationsbedingter Kontext, Soziale Angemessenheit, Surveys and Questionnaires, Technik 2010
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(2010): United States protocol. The guide to official diplomatic etiquette. Lanham, Md: Rowman & Littlefield Publishers Inc. Online verfügbar unter http://site.ebrary.com/lib/alltitles/docDetail.action?docID=10623031
Abstract: Ambassador Mary French uses her personal experience as a former Chief of Protocol to give us the most up-to-date and user-friendly guide to diplomatic protocol at the international, national, and state level. She includes meticulous instructions, in-depth diagrams and tables, a comprehensive table of contents, and a plethora of examples that make United States Protocol the perfect guide to any official event United States Protocol is a must-have reference for communicating with government and business officials, international organizations, and high-level military personnel, both in the United States and abroad. Everything you need is presented in a comprehensive, detailed, and well-organized book that makes it easy to navigate official protocol. In the foreword President Bill Clinton says it is "an authoritative user's manual for international relations, it promises to become an indispensable reference---not only for those in Washington, but for all Americans in contact with people in other nations." Ambassador Mary Mel French uses her personal experience as a former chief of protocol to give us the most up-to-date and user-friendly guide to diplomatic protocol at the international, national, and state level. She includes meticulous instructions, in-depth diagrams and tables, a comprehensive table of contents, and a plethora of examples that makes United States Protocol the perfect guide to any official event
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