Alle Publikationen
2005
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(2005): System-initiated digressive proposals in automated human–computer telephone dialogues: the use of contrasting politeness strategies. In: International Journal of Human-Computer Studies 62 (1), S. 41-71. DOI: 10.1016/j.ijhcs.2004.08.001
DOI: https://doi.org/10.1016/j.ijhcs.2004.08.001 Abstract: System-initiated digressive proposals may be used to introduce new and unexpected information into automated telephone services. These digressions may be viewed as particularly pronounced forms of unsolicited interruptions as they contain information not directly related to the caller's intended activity. In human-human conversation, interruptions are considered to be speech acts which intrinsically threaten both the positive and negative face wants of the addressee and conversants adopt specific verbal strategies to mitigate the negative impact of their interruptions. A question therefore arises whether the introduction of face redressive expressions, based on human-human conversational strategies, into the design of system-initiated proposals in automated services can mitigate the negative impact of the interruptions. A usability experiment was conducted to examine the effectiveness of three contrasting politeness strategies for system-initiated digressions in a mass-market telephone banking dialogue using speech recognition technology. Participants (N= 111) experienced these proposals while using the automated service to perform banking tasks. Results indicated that all these system-initiated digressions-irrespective of politeness strategy employed-had a negative impact on the user attitudes towards the service. This paper reports these results and explores participants' perceptions of the politeness styles and registers employed in the system-initiated proposals.
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(2005): Socialization theories. HAFOS Hamburger Forschungsberichte zur Sozialpsychologie 56 (56). Online verfügbar unter http://nbn-resolving.de/urn:nbn:de:bsz:291-psydok-23211, zuletzt geprüft am 11.02.2018
Abstract: Der Begriff der Sozialisation wird, je nach Perspektive, sehr unterschiedlich expliziert. Dadurch ist eine Vielzahl von Einzelkenntnissen generiert worden, die manche Prozesse transparent und verständlich machen. Diese verschiedenen Ansätze und Erkenntnisse werden miteinander zu einem Rahmenkonzept zusammengeführt, um sich dem komplexen Begriff der Sozialisation anzunähern. Zuerst werden Theorien und ihr Bezug zu einer systemischen Konzeption sowie einige Forschungsergebnisse vorgestellt. Hierbei wird der Bogen vom Individualsystem-Niveau (soziales Lernen) über Mikrosystem-Niveau (primäre Sozialisation) und Mesosystem-Niveau (sekundäre Sozialisation) zum Makrosystem-Niveau (tertiäre Sozialisation) gespannt. Das Rahmenkonzept bietet eine erste Formalisierung des Sozialisationseffekts, deren Funktion anhand ausgewählter Ergebnisse dargestellt wird. Weitergehend wird das Zusammenspiel von Evolution und Kultur und den resultierenden Folgen für die Grenzen und Möglichkeiten der Sozialisation diskutiert. Ziel ist es, eine erweiterte systemtheoretische Sichtweise von sozialisationsbedingten Prozessen zu eröffnen und einen Beitrag zu einer umfassenden Theoriebildung in diesem Bereich zu leisten.
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(2005): A Review on the Person-Context Interaction Theories.. In: Psychological Science (China) 28 (5), S. 1256-1258
Abstract: Person-Context Interaction Theories proposed that the person-context system is an integrated, complex and dynamic totality, of which the individual is an active, purposeful part. The role of the context for individual functioning and development, principles in the functioning of the person-context system, and the structures and processes involved in the operation of person and context subsystem were analyzed in detail in these theories. Although these theoretical propositions are difficult to be operationalized, they have far-reaching implications for current psychological theories, methodology and research strategy. (PsycINFO Database Record (c) 2016 APA, all rights reserved)
2004
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2004 IEEE/RSJ International Conference on Intelligent Robots and Systems (IROS) (IEEE Cat. No.04CH37566) (2004). 2004 IEEE/RSJ International Conference on Intelligent Robots and Systems (IROS) (IEEE Cat. No.04CH37566). Sendai, Japan: IEEE
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30th Annual Conference of IEEE Industrial Electronics Society, 2004. IECON 2004 (2004). Busan, South Korea: IEEE
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Ardjomandi, Mohammad E. (2004): "Ringen um Anerkennung in und zwischen Gruppen". Heidelberg: Mattes (Jahrbuch für Gruppenanalyse und ihre Anwendungen)
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(2004): A six-factor structure of personality-descriptive adjectives. Solutions from psycholexical studies in seven languages. In: Journal of personality and social psychology 86 (2), S. 356-366. DOI: 10.1037/0022-3514.86.2.356
DOI: http://www.ncbi.nlm.nih.gov/pubmed/14769090 Abstract: Standard psycholexical studies of personality structure have produced a similar 6-factor solution in 7 languages (Dutch, French, German, Hungarian, Italian, Korean, Polish). The authors report the content of these personality dimensions and interpret them as follows: (a) a variant of Extraversion, defined by sociability and liveliness (though not by bravery and toughness); (b) a variant of Agreeableness, defined by gentleness, patience, and agreeableness (but also including anger and ill temper at its negative pole); (c) Conscientiousness (emphasizing organization and discipline rather than moral conscience); (d) Emotionality (containing anxiety, vulnerability, sentimentality, lack of bravery, and lack of toughness, but not anger or ill temper); (e) Honesty-Humility; (f) Intellect/Imagination/Unconventionality. A potential reorganization of the Big Five factor structure is discussed.
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Auhagen, Ann Elisabeth (2004): Positive Psychologie. Anleitung zum "besseren" Leben. 1. Aufl.. Weinheim [u.a.]: Beltz PVU
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(2004): Promoting social competence in preschool children: Evaluation of a social problem-solving training program as a universal measure for preventing antisocial behavior. In: KINDHEIT UND ENTWICKLUNG 13 (2), S. 113-121
Abstract: This paper reports results of a controlled evaluation study on the effectiveness of a social problem-solving training program. Thirtysix 4- to 6-year-old preschool children who took part in a 15-session training program were compared with 33 untreated controls. Social behavior was rated by parents (mother and father) and preschool teachers before and 3 months after training. Ratings by trainers on the on/off-task behavior of children during sessions indicated that the program implementation was sound. Furthermore, analyses confirmed small but consistently positive effects on the prosocial behavior of the children. Smaller effects were observed on behavior problem ratings, although trained children showed decreasing scores on antisocial behavior in maternal ratings. In sum, results replicated those from recent reviews and meta-analyses in the field, indicating that social skills training is more effective within risk groups. However, because the evaluated program was relatively unintensive, scored high in implementation, and had some positive effects on the prosocial behavior of preschool children, it can also be recommended as a promising universal prevention measure.
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(2004): Kontrollüberzeugungen im Umgang mit Technik. Ein Persönlichkeitsmerkmal mit Relevanz für die Gestaltung technischer Systeme. Berlin: Dissertation.de (Dissertation.de). Online verfügbar unter https://katalogplus.ub.uni-bielefeld.de/cgi-bin/new_titel.cgi?katkey=0172661 pdx&sprache=GER&bestand=ext
Abstract: Es wird informiert über die Erarbeitung eines Persönlichkeitsmerkmals, das sich zur Benutzerbeschreibung für die differentielle Technikgestaltung eignet. Um neue Benutzermerkmale für die Mensch-Technik-Interaktion zu generieren, wurden handlungstheoretische Vorstellungen aus den Bereichen Arbeits- und Persönlichkeitspsychologie in einem Antriebs- und Ausführungssteuerung vereinigendem Modell zusammengeführt. Aus den einzelnen Komponenten des Handlungsmodells lassen sich Persönlichkeitsmerkmale ableiten, die auf generalisiertem, bereichs- und situationsspezifischem Niveau betrachtet werden können. Das bereichsspezifische Konstrukt "Kontrollüberzeugungen im Umgang mit Technik" wurde abgeleitet. Ein Teil der Arbeit beschäftigt sich mit der Entwicklung und Validierung eines "Fragebogens zur Erhebung der Kontrollüberzeugungen im Umgang mit Technik" (KUT). Der KUT enthält in seiner Endform acht Items, die erfassen, inwieweit Personen glauben, die Technik "im Griff" zu haben. Der praxisrelevante Aspekt der Arbeit bestand in der Klärung der Frage, ob Kontrollüberzeugungen im Umgang mit Technik einen Einfluss auf die Akzeptanz von Assistenzsystemen speziell im Bereich von Personenkraftwagen ausüben. Daten wurden an einer Stichprobe von 113 Personen erhoben. Es zeigte sich, dass Personen mit hohen technischen Kontrollüberzeugungen neuen Systemen offener gegenüber stehen und informierende Assistenz stärker akzeptieren als Personen mit niedrigen technischen Kontrollüberzeugungen. Diese bevorzugten eindeutig automatische Lösungen, um nicht überfordert zu werden. Der Unterstützungswunsch war situationsabhängig. Faktoren wie die konkrete Aufgabe, für die ein System konstruiert wird, oder die Ausprägungen der Assistenz hatten erheblichen Einfluss auf die Präferenz einer Gestaltungslösung.
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(2004): Thinking the voice: neural correlates of voice perception. In: Trends in cognitive sciences 8 (3), S. 129-135. DOI: 10.1016/j.tics.2004.01.008
DOI: https://doi.org/10.1016/j.tics.2004.01.008 Abstract: The human voice is the carrier of speech, but also an "auditory face" that conveys important affective and identity information. Little is known about the neural bases of our abilities to perceive such paralinguistic information in voice. Results from recent neuroimaging studies suggest that the different types of vocal information could be processed in partially dissociated functional pathways, and support a neurocognitive model of voice perception largely similar to that proposed for face perception.
Keywords: Auditory Perception/physiology, Brain Mapping, Cerebral Cortex/physiology, Concept Formation/physiology, Humans, Image Processing, Computer-Assisted, Imaging, Three-Dimensional, Interpersonal Relations, Magnetic Resonance Imaging, Positron-Emission Tomography, Sound Spectrography, Speech Acoustics, Speech Perception/physiology, VOICE -
(2004): Group Work as an Antidote to the Isolation of Bearing an Invisible Stigma. In: Social Work With Groups 26 (3), S. 33-43. DOI: 10.1300/J009v26n03_05
Abstract: This article examines the experience of social stigma, both visible and invisible, faced by many of the clients seen in social work groups. The author uses the work of Goffman (1963) as a theoretical base for a discussion of the dilemmas of coping with stigma, especially when it is invisible to others. After reviewing related literature, the author reflects on common themes in group work with incest survivors and the infertile. Emphasis is placed on the immediate benefits of seeing and hearing others who live with the same stigma. Implications for practice are presented. (PsycINFO Database Record (c) 2016 APA, all rights reserved) zitiert von 17
Keywords: Bearing, group dynamics, Gruppenverhalten, Incest, Infertility, Social Casework, Social Isolation, stigma -
(2004) : Towards caring machines In: Dykstra-Erickson, Elizabeth; Tscheligi, Manfred (Hg.): CHI '04 extended abstracts on Human factors in computing systems: Extended abstracts of the 2004 conference: Vienna, Austria: 4/24/2004 - 4/29/2004: New York, New York, USA: ACM Digital Library
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(2004): Unspoken rules of spoken interaction. In: Communications of the ACM 47 (4), S. 38-44. DOI: 10.1145/975817.975842
Abstract: Will users willingly engage in a social chat with an animated real estate agent or tell their troubles to a virtual coach? Evidence to date indicates the answer is, for the most part, yes. In the commercial arena, people have shown willingness to engage artifacts such as Tamagotchis, Furbies, and robotic baby dolls in ever more sophisticated and encompassing social interactions. Experience in the laboratory also indicates users will not only readily engage in a wide range of social behavior appropriate to the task context, but that the computer's behavior will have the same effect on them as if they had been interacting with another person [3–5]. This trend seems to indicate a human readiness, or even need, to engage computational artifacts in deeper and more substantive social interactions. Unfortunately, there is no cookbook defining all of the rules for human face-to-face interaction that human-computer interface practitioners can simply implement. However, many of the most fundamental rules have been codified in work by linguists, sociolinguists, and social psychologists (for example, [2]), and exploration that makes explicit use of these rules in work with ECAs and robotic interfaces has begun. By at least being cognizant of these rules, and at most by giving them explicit representation in system design, developers can build systems that are not only more natural, intuitive, and flexible to use, but result in better outcomes for many different kinds of tasks.
Keywords: Computer Science, Etikette, Etiquette, Human readiness/need to interact with machines, Human-Computer Etiquette, Interaktion, Mensch oder Maschine, Mensch-Technik-Relationen (MTR), Mensch-Technische Systeme, Realtechnik, Sozial Intelligente Agenten, Soziale Angemessenheit, Soziale Robotik, Soziosensitive Systeme, special issue, Technik -
Blättel-Mink, Birgit; Katz, Ingrid (Hg.) (2004): Soziologie als Beruf?. Soziologische Beratung zwischen Wissenschaft und Praxis. 1. Aufl.. Wiesbaden: VS Verlag für Sozialwissenschaften. Online verfügbar unter http://www.loc.gov/catdir/enhancements/fy1409/2004436342-b.html
Abstract: Zu den Tätigkeitsfeldern von Soziologinnen und Soziologen außerhalb von Universität und Fachhochschule zählen: Personalwesen und -weiterbildung in Wirtschaft und Verwaltung, Marktforschung, Journalismus und Public Relations. Immer häufiger taucht der Begriff "Soziologische Beratung" auf, der in einen engen Zusammenhang mit beruflicher Selbstständigkeit gestellt wird. Soziologische Beratung leistet den Transfer wissenschaftlichen Wissens in die Praxis und orientiert sich dabei an der methodischen Kompetenz und der Themenvielfalt ihrer Disziplin. Soziologie kann in allen Bereichen, in denen Entwicklungsprozesse analysiert und neue Konzepte umgesetzt werden sollen, zur Anwendung kommen. Die Frage ist, inwiefern es der akademischen Disziplin Soziologie gelingt, Praxisbezüge zu integrieren und damit Gestaltungswissen zu produzieren. Des weiteren ist zu fragen, inwieweit es der soziologischen (Beratungs-)Praxis möglich ist, ihr Wissen mit der Hochschule zu kommunizieren und zu reflektieren, also an die wissenschaftliche Disziplin rück zu koppeln. Die vorliegende Publikation enthält sowohl Überlegungen zum Verhältnis von Wissenschaft und Praxis als auch empirische Studien über Soziologische Beratung als Tätigkeitsfeld, dazu Praxisberichte von Beraterinnen und Beratern, Beiträge aus der Perspektive der Wirtschaft und schließlich ein Modul für die ersten Schritte in die Selbstständigkeit für angehende Beraterinnen und Berater.
Keywords: Arbeitsfeld, Aufsatzsammlung, Beratung, Praxisbezug, Sociology, Soziologe, Soziologie, Study and teaching, Youssef, Ramy -
(2004): Models of social networks based on social distance attachment. In: Physical review. E, Statistical, nonlinear, and soft matter physics 70 (5 Pt 2). DOI: 10.1103/PhysRevE.70.056122
DOI: http://www.ncbi.nlm.nih.gov/pubmed/15600707 Abstract: We propose a class of models of social network formation based on a mathematical abstraction of the concept of social distance. Social distance attachment is represented by the tendency of peers to establish acquaintances via a decreasing function of the relative distance in a representative social space. We derive analytical results (corroborated by extensive numerical simulations), showing that the model reproduces the main statistical characteristics of real social networks: large clustering coefficient, positive degree correlations, and the emergence of a hierarchy of communities. The model is confronted with the social network formed by people that shares confidential information using the Pretty Good Privacy (PGP) encryption algorithm, the so-called web of trust of PGP.
Keywords: Algorithms, Computer Simulation, degree of acquaintance, Disziplin, Favoriten, Gruppenverhalten / Joint Action, Hierarchy, Social, Interpersonal Relations, Modelle/Theorien, Models, Biological, Netzwerktheorien, Population Dynamics, Residence Characteristics, Social Behavior, Social Change, Social Distance, social networks based on social distance, Social Support, Soziale Angemessenheit, Soziale Distanz, Soziologie, SV -
(2004): Function Meets Style: Insights From Emotion Theory Applied to HRI. In: IEEE Transactions on Systems, Man and Cybernetics, Part C (Applications and Reviews) 34 (2), S. 187-194. DOI: 10.1109/TSMCC.2004.826270
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(2004) : Working collaboratively with humanoid robots: 2004 4th IEEE/RAS International Conference on Humanoid Robots, 2004: 10-12 Nov. 2004, [Santa Monica, CA ; proceedings]: 2004 4th IEEE/RAS International Conference on Humanoid Robots: Santa Monica, CA, USA: 10-12 Nov. 2004. International Conference on Humanoid Robots; IEEE/RAS International Conference on Humanoid Robots: Piscataway, NJ: IEEE Operations Center, S. 253-272
Abstract: This paper presents an overview of our work towards building humanoid robots that can work alongside people as cooperative teammates. We present our theoretical framework based on a novel combination of joint intention theory and collaborative discourse theory, and demonstrate how it can be applied to allow a human to work cooperatively with a humanoid robot on a joint task using speech, gesture, and expressive cues. Such issues must be addressed to enable many new and exciting applications for humanoid robots that require them to assist ordinary people in daily activities or to work as capable members of human-robot teams.
Keywords: Alltag, collaborative discourse theory, Collaborative work, cooperative teammates, Human robot interaction, Humanoid Robots, ieee xplore, intelligent robots, joint intention theory, man-machine systems, Mensch-Roboter-Interaktion, Orbital robotics, Robot kinematics, Robot sensing systems, Robotic assembly, speech, Teamwork -
(2004): New frontiers for psychology and education: robotics. In: Psychol Rep 94 (3 Pt 2), S. 1372-1374. DOI: 10.2466/pr0.94.3c.1372-1374
DOI: https://doi.org/10.2466/pr0.94.3c.1372-1374 Abstract: The paper reviews the first attempts to study the educational and psychological usefulness of robotics: (1) the social and cooperative dimensions involved in the robot-building activities; (2) the reasoning strategies implied in building and programming robots; (3) the influences of robotics on mathematical and scientific achievement; (4) the use of robotics in modification of social skills of autistic children.
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Carpendale, Jeremy I. M.; Müller, Ulrich (Hg.) (2004): Social interaction and the development of knowledge. Hove, UK: Psychology Press, Taylor & Francis Group
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(2004) : Socially Intelligent Agents in Human Primate Culture In: Payr, Sabine; Trappl, Robert (Hg.): Agent culture: Human-agent interaction in a multicultural world: Mahwah, NJ: Lawrence Erlbaum Associates Publishers, S. 45-71
Abstract: This chapter discusses socially intelligent agents (SIA) in the context of human culture. The first part of the chapter provides an introduction to SIA research and focuses on the issue of realism versus believability- namely, to what extent SIAs need to imitate behavior and appearance of humans. The lifelike agents hypothesis is analyzed in particular from the perspective of social robots. I give examples showing that with respect to realism less might be more. Mori’s ’uncanny valley’ analysis of believable robots is explained. It is shown that the issue of believability is particularly crucial for technology whose purpose is to change the behavior, attitudes, beliefs (or, more generally, minds) of humans, as it is the case for SIAs. Therefore, SIAs fall under the category of technology called persuasive technology. The second part of the chapter addresses primate cultures, their phylogenetic origins, and how human culture is grounded in and shaped by cognitive capacities that the human species have evolved. I suggest that these cognitive capacities are important to consider in the design of SIAs. The chapter concludes by discussing the possible role of SIAs in the evolution of human cultures. I argue that SIAs can play a role in preserving cultural diversity-a huge technological challenge, but a possibility to make SIA technology more humane by acknowledging the individual and cultural roots of people, rather than treating them as an increasingly homogeneous group of users. (PsycINFO Database Record (c) 2017 APA, all rights reserved)
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(2004) : Umweltpsychologische Konzepte In: Dieckmann, Friedrich: Psychologie und gebaute Umwelt: Konzepte, Methoden, Anwendungsbeispiele: Nachdr: Darmstadt: Inst. Wohnen und Umwelt, S. 47-73
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Dieckmann, Friedrich (2004): Psychologie und gebaute Umwelt. Konzepte, Methoden, Anwendungsbeispiele. Institut Wohnen und Umwelt. Nachdr. Darmstadt: Inst. Wohnen und Umwelt
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(2004): Returning to Roots: On Social Information Processing and Moral Development. In: CHILD DEVELOPMENT 75 (4), S. 1003-1008. DOI: 10.1111/j.1467-8624.2004.00721.x
DOI: https://doi.org/10.1111/j.1467-8624.2004.00721.x Abstract: Social information processing theory has been posited as a description of how mental operations affect behavioral responding in social situations. Arsenio and Lemerise (this issue) proposed that consideration of concepts and methods from moral domain models could enhance this description. This paper agrees with their proposition, although it suggests that numerous additional concepts about the nature of latent mental structures (e.g., working models, schemas, scripts, object relations, classical conditioning) provide equally compelling refinements to processing theory. Furthermore, theoretical and methodological challenges in integrating latent mental structures into processing theory remain.
Keywords: Psychologie, social information -
Dykstra-Erickson, Elizabeth; Tscheligi, Manfred (Hg.) (2004): CHI '04 extended abstracts on Human factors in computing systems. Extended abstracts of the 2004 conference. Vienna, Austria, 4/24/2004 - 4/29/2004. New York, New York, USA: ACM Digital Library