Alle Publikationen
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2018
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(2018) : Exploring the Effect of Politeness on User Contribution in Q&A sites: A Case Study of Stack Overflow In: Shen, Weiming; Luo, Junzhou; Barthès, Jean-Paul; Dong, Fang; Zhang, Jinghui; Zhu, Haibin (Hg.): Proceedings of the 2018 IEEE 22nd International Conference on Computer Supported Cooperative Work in Design (CSCWD): May 9-11, 2018, Nanjing, China: 2018 IEEE 22nd International Conference on Computer Supported Cooperative Work in Design (CSCWD): Nanjing, China: 5/9/2018 - 5/11/2018. IEEE International Conference on Computer Supported Cooperative Work in Design; Institute of Electrical and Electronics Engineers; Dongnan-Daxue; IEEE Systems, Man, and Cybernetics Society; Cscwd: Piscataway, NJ: IEEE, S. 713-718
Abstract: Online question and answer (Q&A) sites are platforms allowing users to seek information or social support, which is sometimes socially uncomfortable. A major challenge in Q&A sites is how to encourage user contribution. Theory of linguistic politeness informs us that politeness is able to ease the tension resulting from face-threatening acts (FTA), and it is applicable to Q&A sites. However, Stack Overflow (SO), one of the most popular Q&A site for programmers, denies the use of linguistic politeness (e.g., greetings, salutations, and gratitude expressions), aiming at building a nonsocial platform. This paper focuses on a specific politeness strategy-expressing gratitude-in Q&A sites, and examines its effect on answerers' future contributions from the aspects of quality. Results indicate that gratitude expressions in comments can motivate answerers to generate higher quality content.
2014
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(2014) : Acting vs. being moral: The limits of technological moral actors: 2014 IEEE International Symposium on Ethics in Science, Technology and Engineering: Chicago, IL, USA: IEEE, S. 1-4
DOI: https://doi.org/10.1109/ETHICS.2014.6893396 Abstract: An autonomous robot (physical or digital artificial being) may be capable of producing actions that if performed by a human could be considered moral, by mimicking its creators actions or following their programmed instructions, but it cannot be moral. Morality cannot be fully judged by any behavioral test, as the answer to moral questions is less important than the process followed in arriving at the answer (as evidenced by disagreement among ethicists on the correct answer to many such questions based on the individual’s moral style). The distinction between acting and being moral was recently considered for lethal autonomous military robots [1], and in this paper is further clarified in the context of more broad applications. In addition such a distinction has implications for what types of tasks autonomous robots should not be allowed to do, based on what must be moral decisions. Here we draw a distinction between what might be illegal for an agent to do (which relates more to the agreed upon laws of the current political leadership), and what actions are so innately moral decisions that we cannot delegate them to a machine, no matter how advanced it appears.
Keywords: behavioral test, Buildings, Computers, Decision Making, digital artificial being, Educational institutions, Ethics, Humanoid Robots, ieee xplore, lethal autonomous military robots, military systems, Moral & Ethik, moral decisions, Morality, physical being, political leadership, programmed instructions, robot programming, Robot sensing systems, technological moral actors, Weapons 1998
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(1998): Computer-assisted conversation for nonvocal people using prestored texts. In: IEEE Transactions on Systems, Man and Cybernetics, Part C (Applications and Reviews) 28 (3), S. 318-328. DOI: 10.1109/5326.704557
DOI: https://doi.org/10.1109/5326.704557 Abstract: The challenges faced by people who are severely physically impaired and nonspeaking are demonstrated by the fact that, even with current technology, the word rates that they can achieve using current communication systems tend to range from two to ten words per min. We have been investigating ways in which prestored reusable texts might assist in improving the performance of such systems. Beginning with a study of the acceptability and effects of including prestored texts in a conversation, this investigation examined a series of methods of increasing complexity that had the system itself perform some of the cognitive and manipulative tasks required to locate suitable texts for a user to include in conversation. These methods have included logging conversational paths for potential reuse in future interactions, using a hypertext structure for storing and navigating through conversational texts, employing fuzzy information retrieval, and building a system based on scripts, plans, and goals. Seeing the possible conversation modes as occurring at varying levels of novelty, from predictable routines through reusable texts to uniquely created utterances, the most likely area for significant improvement then is in the storage and retrieval of large amounts of reusable text. Research needs to discover ways of making the retrieval process as effortless and efficient as possible to free the user to concentrate on the interaction itself.
Keywords: Alltag, Buildings, computer assisted conversation, conversation modes, conversational paths, conversational texts, future interactions, fuzzy information retrieval, Fuzzy systems, handicapped aids, Human Factors, Humans, hypertext structure, ieee xplore, Information retrieval, INSPEC: Controlled Indexing, interactive systems, Interaktionsforschung, manipulative tasks, Navigation, nonvocal people, physically impaired, Physics computing, Portable computers, potential reuse, Power engineering computing, prestored reusable texts, prestored texts, retrieval process, reusable texts, speech, Switches, uniquely created utterances, user interfaces, word processing, word rates
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