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2016
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(2016): Dear computer, teach me manners: Testing virtual employment interview training. In: International Journal of Selection and Assessment 24 (4), S. 312-323
Abstract: Introduced and evaluated virtual employment interview (VI) training with a focus on nonverbal behavior. In the present study, participants in the VI training group took part in a simulated interview with a virtual character. Simultaneously, the computer analyzed participants' nonverbal behavior and provided real-time feedback. A control group received parallel interview training. Following training, participants took part in mock interviews, where interviewers rated participants' nonverbal behavior, and interview performance. A total of 70 college students (mean age 24 years) participated. Measures included the Measurement of Anxiety in Selection Interviews (MASI). Results revealed (1) that participants of VI training showed better interview performance, (2) that this effect was mediated by nonverbal behavior, and (3) that VI training had a positive influence on interview anxiety. These results have important practical implications for applicants, career counseling centers, and organizations.
Keywords: Angst, Anxiety, Arbeits - und Organisationspsychologie, Berufliche Interessen, berufliche Laufbahn und Berufsberatung, Bewerbungsgespräche, Einzelstudie / spezifisch, Feedback, interpersonal communication, Interpersonale Kommunikation, interview anxiety, Job Applicant Interviews, Manieren, MASI, job interviews: virtual employment interview training, Nonverbal behavior, Kommunikation, Nonverbal communication, Nonverbale Kommunikation, Occupational Interests & Guidance, performance, Specialized Interventions, Spezielle Interventionen, Test Coaching, Testtraining, Training, Verhaltensforschung, Virtual Classrooms, Virtuelle Klassenzimmer, Wirtschaftspsychologie
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