Alle Publikationen
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2011
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(2011): Im/polite reader responses on British online news sites. In: Journal of Politeness Research. Language, Behaviour, Culture 7 (2), S. 187-214. DOI: 10.1515/jplr.2011.010
Abstract: Impolite and aggressive behaviour of anonymous users appears to be an important feature of online newspaper comments. This paper identifies and investigates how impoliteness is utilized strategically by newspaper readers to attack the author of an article. Empirical data is drawn from "Have-your-say" sections of the Guardian Online, Times Online and Telegraph Online. Results illustrate that impolite moves frequently involve face-threats that question the jourbalists' authority, credibility and trustworthiness. In the main part of the paper a categorization scheme for different types of impolite moves is introduced and a working definition of impoliteness in the context of "Have-your-say" sections presented. After having sketched a number of fundamental methodological and theoretical challenges in impoliteness research, the paper also demonstrates how the communicative setting and medium influence the realization and interpretation of impolite behaviour in those forms of public debates. Given the challenge of identifying and conceptualizing impoliteness in general and more specifically in a computer-mediated environment, etiquette rules prove especially useful for norms of appropriateness. It is also argued that the strength of those face-threats may be boosted by the fact that they are uttered in front of large audience and more specifically the journalist's readership.
Keywords: Art des Kommunikationsmediums, Diskurse in Anwesenheit von Zuhörerschaft/Leserschaft/Audience, Face, Face-threatening acts, Have-your-say sections for readers, Impolite Talk, Infragestellen von Autorität, Infragestellen von Glaubwürdigkeit, Infragestellen von Vertrauenswürdigkeit, Medien, Öffentlicher vs. privater Raum, Online-Journalismus, Rolle (Beruf), Situationsbedingter Kontext, Sozialer Raum / Kultureller Kontext, time 2010
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(2010): Cross-cultural variation in the perception of impoliteness. A study of impoliteness events reported by students in England, China, Finland, Germany and Turkey. In: Intercultural Pragmatics 7 (4). DOI: 10.1515/iprg.2010.027
Abstract: This paper investigates cross-cultural variation in the perception of impoliteness. It is based on 500 impoliteness events reported by students in England, China, Finland, Germany, and Turkey. The main analytical framework adopted is Spencer-Oatey's (e.g. 2000) "rapport management," covering various types of face as well as sociality rights. We offer some clarifications of this framework, and explain and demonstrate how it can be operationalized for quantitative analysis. In general, it offers a good account of our data, though accommodating ambiguous cases proved to be a major challenge. Our quantitative analysis suggests that three of the five categories of Spencer-Oatey's framework are key ones, namely, quality face, equity rights, and association rights. Furthermore, differences between our geographically separated datasets emerge. For example, the England-based data has a preponderance of impoliteness events in which quality face is violated, whereas the China-based data has a preponderance where equity rights are violated. We offer some explanations for these differences, relating them where possible to broader cultural issues.
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