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  • 2017

  • Cusk, Rachel (2017): The Age of Rudeness. As the social contract frays, what does it mean to be polite?. In: The New York Times Magazine, 2017. Online verfügbar unter https://www.nytimes.com/2017/02/15/magazine/the-age-of-rudeness.html, zuletzt geprüft am 14.06.2018

     

    Abstract: In a world as unmannerly as this one, how is it best to speak? There’s no need to be rude, I say to the man in the packed hall at passport control. There are people everywhere, and his job is to send them into the right queues. I have been watching him shout at them. I have watched the obsessive way he notices them, to pick on them. There’s no need to be rude, I say. His head jerks around. You’re rude, he counters. You’re the one who’s rude. This is an airport, a place of transit. There are all sorts of people here, people of different ages, races and nationalities, people in myriad sets of circumstances. In this customs hall, there are so many different versions of living that it seems possible that no one version could ever be agreed on. Does it follow, then, that nothing that happens here really matters? No, I’m not, I say. You are, he says. You’re being rude.

  • 2008

  • . Institute of Electrical and Electronics Engineers; IEEE International Conference on Automation Science and Engineering; Ieee Case; Workshop on Algorithmic Automation (2008): IEEE International Conference on Automation Science and Engineering, 2008. CASE 2008 ; Arlington, Virginia, 23 - 26 Aug. 2008. Piscataway, NJ: IEEE Service Center

     

    Abstract: The conference goal is the broad coverage and dissemination of foundational research on automation among researchers, academicians, and industry practitioners. The focus is on scientific methods for automated machines and systems operating in structured environments over long periods, and also on the explicit structuring of environments.

  • Zhang, Tao; Zhu, Biwen; Lee, Lashanda; Kaber, David (2008) : Service robot anthropomorphism and interface design for emotion in human-robot interaction: IEEE International Conference on Automation Science and Engineering, 2008: CASE 2008 ; Arlington, Virginia, 23 - 26 Aug. 2008: Piscataway, NJ: IEEE Service Center, S. 674-679

    Abstract: There has been growing interest in both developing and implementing service robots for health care and home environments. In addition to a variety of functions supported by robotic technology, the interaction between a human and robot, including human emotional experiences, can affect perceived service quality and satisfaction. Based on a survey of existing service robot applications and associated interface requirements, we consider anthropomorphism as a critical characteristic of the robot interface. We propose a preliminary research framework to support identification of the exact relationship between robot interface features and user (emotional) responses in service contexts. Future experimental investigations based on the framework are to be conducted.

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