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  • 2003

  • Burleson, Brant R.; Mortenson, Steven R. (2003): Explaining cultural differences in evaluations of emotional support behaviors: Exploring the mediating influences of value systems and interaction goals. In: Communication Research 30 (2), S. 113-146. DOI: 10.1177/0093650202250873

    DOI: https://doi.org/10.1177/0093650202250873 

    Abstract: Research suggests that affirming, emotion-focused expressions of comfort effectively provide social support. However, little research has examined whether preferred approaches to providing support differ as a function of culture and, if so, why. This study sought to document, for both the Barbee and Cunningham typology of support behaviors and the Burleson hierarchy of comforting messages, whether there are cultural differences in preferred approaches to emotional support provision and, if so, what factors might account for these differences. Participants completed assessments of (a) the appropriateness of using solace, solve, dismiss, and escape behaviors, (b) the perceived sensitivity of comforting messages varying in degree of person centeredness, (c) interaction goal orientation, (d) the value placed on skill in comforting, and (e) collectivist and individualist values. Participants were Euro-American, and Chinese. Analyses indicated there were significant cultural differences in evaluations of support behaviors and that these differences were partially mediated by interaction goals and value orientations. (PsycINFO Database Record (c) 2016 APA, all rights reserved)

    Keywords: Angemessen(heit) (von Technik), Assistance (Social Behavior), Chinese Cultural Groups, comforting messages, Cross Cultural Communication, Cross Cultural Differences, Cultural differences, emotional support behaviors, Interpersonal Interaction, Social Support, value systems, Whites
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