Alle Publikationen
2018
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(2018): The Perils and Promises of Self-Disclosure on Social Media. In: Information Systems Frontiers 20 (3), S. 425-437. DOI: 10.1007/s10796-017-9806-7
Abstract: In addition to their professional social media accounts, individuals are increasingly using their personal profiles and casual posts to communicate their identities to work colleagues. They do this in order to 'stand out from the crowd' and to signal attributes that are difficult to showcase explicitly in a work setting. Existing studies have tended to treat personal posts viewed in a professional context as a problem, since they can threaten impression management efforts. These accounts focus on the attempts of individuals to separate their life domains on social media. In contrast, we present the narratives of professional IT workers in India who intentionally disrupt the boundaries between personal and professional profiles in order to get noticed by their employers. Drawing on the dramaturgical vocabulary of Goffman (1959) we shed light on how individuals cope with increased levels of self-disclosure on social media. We argue that their self-presentations can be likened to post-modem performances in which the traditional boundaries between actor and audience are intentionally unsettled. These casual posts communicate additional personal traits that are not otherwise included in professional presentations. Since there are no strict boundaries between formal front-stage and relaxed back-stage regions in these types of performance, a liminal mental state is often used, which enables a better assessment of the type of information to present on social media.
Keywords: Art des Kommunikationsmediums, Blurred boundaries, Business Studies, Communication, Facebook, Goffman, Goffman KeyWords Plus:IMPRESSION MANAGEMENT, Image, Inference, INNOVATION, Konstruktion des Selbst, NETWORKING SITES, ORGANIZATIONS, Self-presentation, social media, SYSTEMS, technology, Theory of interaction (Goffman), Verhalten am Arbeitsplatz, WORK -
(2018): Lingvo-Sociocultural Specific Of Talk Show Translation As A Tv Discourse Genre
Abstract: ABSTRACT The article is devoted to the linguistic and sociocultural features of the talkshow translationas a television discourse genre. The results of the research in the sphere of mass-media discourse represent a big value for understanding of different field correlation such as media and culture, sociocultural reality and its representation in media. It also has a big value for detecting of mass-media texts complicated semantic structure and different aspects of linguistic personality communicative behavior. The object of the study is television discourse as a linguistic and sociocultural phenomenon. The subjects of the study are linguistic and stylistic, linguistic and pragmatic, linguistic and sociocultural means that detect talk-show as a genre of TV discourse, realized in the situation of interpersonal communication, complicated by the mass communication conditions and institutional status of a TV presenter, who’s main aim is to affect the TV audience. One of the un explored and quite popular genres of television discourse is the talk show genre. In America the linguistic communication in the talk show genre is focused on the personality expression. The key concepts of such linguistic culture are self (self-presentation, self-made man), "challenge", "success" (only the best, geniuses). Thematic preferences and basic concepts of American linguistic culture are among the universal extralinguistic features of the talk show genre that takes in to account the national and cultural specifics of the communication in the American TV show.
2017
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(2017): Narratives and Online Decorum. The Rhetoric of Mark Zuckerberg's Personal Storytelling on Facebook. In: STYLE 51 (3), S. 374-390. DOI: 10.1353/sty.2017.0031
Abstract: The article ties in with and attempts to further interests in the - rhetorical aspects of personal storytelling by examining what is taken to be a pervasive yet understudied form of purposeful storytelling. The overall aim is to investigate how the narration of intimate biographical events may be used to influence or mold matters of decorum or appropriate behavior. Through close reading of the use of narratives in a Facebook post by Facebook CEO Mark Zuckerberg, the article argues for the potential meta-decorous nature of such posts; in addition to their private content, they are about what posting is or should be, and therefore also about what it may be, or should mean, to be someone posting on Facebook. Consequently, these personal stories are read as peculiar amalgamations of the personal, the strategic, and the moral.
Keywords: Appropriateness, Art des Kommunikationsmediums, das Persönliche, decorum, doppelter Treffer, Facebook, Identität, Identitätsstiftung, Intimität, Kommunikation, Kommunikationsstrategie, Mensch-Maschine-Releation, Mensch-Technik-Relationen (MTR), Moral, Morals, Öffentlicher vs. privater Raum, Rhetorik, Situationsbedingter Kontext, Social Network, Social Network Einfluss, Soziale Angemessenheit, Storytelling, Strategien zur Erlangung von Sympathie, Wissen um Normen -
(2017): Regional languages on Twitter. In: Dutch Journal of Applied Linguistics 6 (2), S. 174-196. DOI: 10.1075/dujal.16017.jon
Abstract: This paper addressed the question how the use of Dutch and the regional languages Frisian or Limburgish differ on Twitter and which patterns in language choice can be identified. Previous quantitative studies (Jongbloed-Faber, Van de Velde, Van der Meer & Klinkenberg, 2016; Nguyen, Trieschnigg & Cornips, 2015; Trieschnigg, 2015) have already shown that people in the Dutch provinces of Friesland and Limburg tweet in Frisian or Limburgish respectively, but most often in Dutch interspersed with some English. In this qualitative study, we compared the tweets from twenty twitterers in Friesland and Limburg who use both Dutch and Frisian or Limburgish regularly in order to get insight into their language use patterns. The following patterns in language use were identified: when a twitterer aims to maximise his/her audience, Dutch is regularly employed. However, as soon as an interpersonal, addressed tweet is formulated, Frisian or Limburgish is often used. General tweets in Dutch may therefore very well get a Frisian or Limburgish continuation. Another mechanism frequently found in responding tweets is following the language used in the original tweet, notwithstanding such a tweet was in Dutch or in a regional language. Finally, the data show that, although Twitter is a global medium which can be accessed at any time and any place provided that one has access to the needed technical equipment and Internet connection, twitterers sometimes construct localness i.e. what is perceived as local culture through using Frisian or Limburgish exclusively.
Keywords: Antworten im Rahmen einer Konversation, Art des Kommunikationsmediums, Design, Konversationsanalyse, Korrespondenz, Kultur, Kultureller Kontext, Lokalkulturalität, Öffentlicher vs. privater Raum, Orientierung am Stil der bereits begonnenen Konversation, Situationsbedingter Kontext, Sozialer Raum, Sprachgebrauch, Wahl der Konversationssprache -
(2017): Linguistic Deception of Chinese Cyber Fraudsters. In: 3L The Southeast Asian Journal of English Language Studies 23 (3), S. 108-122. DOI: 10.17576/3L-2017-2303-08
Abstract: Cybercrimes are on the increase in China and 'QQ', an instant messenger platform, is frequently exploited for these crimes. Fraudsters manipulate language to deceive users into revealing their bank accounts or depositing sums in the cheats' accounts. Employing the theoretical framework that includes Speech Act Theory and Politeness Theory, the researchers attempted to identify the strategies used by such fraudsters. The subjects of this study included 50 interlocutors who had already chatted with different online cheats and had a record of their conversations. The data were collected and analysed on the basis of the type of discourse themes displayed. Findings indicated that the chats displayed various themes like Business Invitation, Money Transfer, Account Hacking and Online Shopping. In addition, the three levels of speech acts of locutionary, illocutionary, and perlocutionary were discernible and most fraudsters did not bother to address face threatening acts. In comparison to hoax email writers, the fraudsters in instant communication regularly came across as more aggressive and imperative, but then softened their diction if victims were not interested to chat with them in real time. The implications of this study lie in the possibility of developing a model for fraudster or cheat discourse structure, thus alerting QQ users in particular of such crimes. Other online instant messenger users will also benefit from this study. Better informed of how cheats manipulate language to present untruth as truth and be alerted of the modus operandi involved in online deception, victims can be saved and the crime curbed. The issue of the victim's vulnerability and the reasons behind it certainly deserve further linguistic and metalinguistic scrutiny.
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(2017): The Seven Words You Can Never Say on Television. Increases in the Use of Swear Words in American Books, 1950-2008. In: SAGE Open 7 (3). DOI: 10.1177/2158244017723689
Abstract: Evidence is accumulating that American culture has become more individualistic since the 1950s. In the present research, we focused on one plausible manifestation of individualism, the use of swear words in cultural products. We examined trends in the use of the seven words identified by George Carlin in 1972 as the seven words you can never say on television in the Google Books corpus of American English books from 1950 to 2008. We find a steady linear increase in the use of swear words, with books published in 2005-2008 twenty-eight times more likely to include swear words than books published in the early 1950s. Increases for individual swear words ranged from 4 to 678 times (ds = 6.58-45.42). These results suggest that American culture has become increasingly accepting of the expression of taboo words, consistent with higher cultural individualism.
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(2017): Detecting deceptive engagement in social media by temporal pattern analysis of user behaviors. A survey. In: Wiley Interdisciplinary Reviews: Data Mining and Knowledge Discovery 7 (5). DOI: 10.1002/widm.1210
Abstract: Deceptive engagement in social media, such as spamming, commenting, or rating with automatic scripts, spreading fabricated facts, seriously affects users' trust on online services. Given the large volumes of information generated by users, effectively spotting users involved such deceptive engagement has become a challenging problem. Recent research has shown that techniques for analyzing temporal behavioral patterns are critical to address such problem. In this study, we survey recent advances in these techniques. We first summarize three approaches to model temporal information. Then, by using representative application examples, we discuss recent approaches with respect to their applications to real-world large-scale social media. With a focus on the temporal perspective, we then discuss advantages and challenges of each approach. (C) 2017 John Wiley & Sons, Ltd
2016
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(2016): A cross-cultural comparative analysis of small group collaboration using mobile twitter. In: Computers in Human Behavior 65, S. 308-318. DOI: 10.1016/j.chb.2016.08.043
Abstract: This study was undertaken to determine the distinctive user behaviors and patterns of participants communicating using Twitter on a mobile device in a small-group collaborative setting. Participants were from Western and Eastern cultures (the United States and Korea). Tweets were coded and classified and the results analyzed. Several cultural dimensions were utilized to detect subtle differences between participants from these two different cultures in their dynamic mobile exchanges. Systematic differences in microblogging behaviors were found mostly in the direction predicted by the findings of previous studies on differences in national culture; however, we also report new and interesting findings that contribute to the knowledge base. We discuss the theoretical and practical implications of our findings and how this mobile communication information technology can be leveraged to the advantage of individuals and organizations.
Keywords: Art des Kommunikationsmediums, Disziplin, East-West divide, Informations- & Kommunikationstechnik, Interaktion, Kultur, Kultursensibilität, Kulturspezifizität, Kulturtheorie, Mensch-Technik-Relationen (MTR), microblogging behaviours, mobile communication technology, national culture, Realtechnik, Technik, Twitter, user behaviour -
(2016): when I need/want to. Normativity, identity, and form in user construals of ‘talk-like’ tweeting. In: Discourse, Context & Media 14, S. 54-62. DOI: 10.1016/j.dcm.2016.09.003
Abstract: The focus of this study is on how Twitter users construe talk-like tweeting in metalinguistic utterances. In a material of tweets containing or responding to explicit comparisons of tweeting to talking (N=520), a broad range of construals are identified, showing Twitter users associating talk-likeness with, e.g., notions of the textual representation of voice, of grammatical (in-)correctness, of accurately reflecting one's 'real-life' identity, and of regional or social variation in language use. These associations frequently serve normative functions, enforcing or contesting linguistic and discursive norms in both serious and playful ways. The findings offer a novel perspective on the oft-debated orality of computer-mediated discourse, providing a window on how a process of enregisterment (Agha, 2007) is instantiated and how language norms are actively negotiated by participants in everyday online language use on Twitter.
Keywords: Art des Kommunikationsmediums, Design, Entstehung von Normen, grammatische (In-)Korektheit, Konventionen, metalinguistische Äußerungen, Orality of computer-mediated discourse, social media, textuelle Nachahmung von Stimme, Twitter, Twitter-spezifische textuelle Ausdrucksweise, Variabilität im Sprachgebrauch (in Abweichung von Standardsprache) 2015
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(2015): The landscape of impoliteness research. In: Journal of Politeness Research 11 (2), S. 329-354. DOI: 10.1515/pr-2015-0013
Abstract: This article attempts to give a state-of-the-art picture of impoliteness studies and to indicate a few prospective research directions to enrich them. It critically surveys a number of theoretical and methodological problems (impoliteness vs. rudeness; intention; sanctioned face-threat; and impoliteness strategies), as well as the paramount topics of investigation (such as disagreement; arguments; insults, taboo words; or sarcasm), and discourse domains in which impoliteness can be found. Importantly, this paper brings to focus a selection of notions central to impoliteness, albeit not yet widely recognized in the scholarship on impoliteness. These include: slurs; pejoratives; and a number of phenomena promoted by computer mediated communication (e.g., flaming or trolling).
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Locher, Miriam A.; Bolander, Brook; Höhn, Nicole (Hg.) (2015): Relational work in Facebook and discussion boards/fora. International Pragmatics Association
Abstract: This paper functions as the introduction to the special issue on ‘relational work in Facebook and discussion boards’. We position our research endeavors within interpersonal pragmatics (see Locher and Graham 2010), by reviewing literature on politeness, impoliteness and relational work in the context of computer-mediated communication. Foregrounding the relational aspect of language, we are particularly interested in establishing the connections between politeness, face and linguistic identity construction. We then position the four papers that form this special issue within this field of research. Two papers contribute to the study of relational work on discussion boards (Kleinke and Boes; Haugh, Chang and Kádár) and two deal with practices on Facebook (Theodoropoulou; Bolander and Locher).
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(2015): Decorum and the Meanings of Materials in Triumphal Architecture of Republican Rome. In: JOURNAL OF THE SOCIETY OF ARCHITECTURAL HISTORIANS 74 (3), S. 289-311
Abstract: In Decorum and the Meanings of Materials in Triumphal Architecture of Republican Rome, Maggie L. Popkin argues that the literal and figurative values of materials in republican triumphal architecture stemmed from complex interactions among patron, architect, audience, and sociohistorical context. Several case studies—the Temple of Fortuna Equestris, the Porticus Metelli, the Round Temple on the Tiber, and Temple B in the Area Sacra di Largo Argentina—demonstrate that the juxtaposition of multiple materials, changing historical circumstances, and new groups of viewers resulted in constantly shifting meanings of materials in republican architecture. The Roman notion of decorum helps explain the shifting uses and valuations of materials. Factors such as the monument’s patron, the event that sparked its construction, its location, the monument type, the availability of materials, and the intended audiences affected the choice of materials and their intended and perceived meanings, which had rich conceptual and imaginative potential to evoke Roman conquest, piety, and spectacle.
Keywords: Architektur, Architektur (high and low ranking buildings), Art des Kommunikationsmediums, decorum, Geschichte, Häuser, Kunst, Öffentlicher vs. privater Raum, Raum/Ort, Situationsbedingter Kontext, Social Rank, Sozialer Raum / Kultureller Kontext, Sozialer Wert von Objekten/Prestigeobjekte etc., Strategien zur Erlangung von Sympathie, Wissen um Normen -
(2015): Digital design and social interfaces. A study of the Twitter interface. In: REVISTA MEDIACAO 17 (21)
Abstract: The objective of this study was to identify and characterize a specific type of digital interface, i.e., social interfaces. To this end, we started from a theoretical framework that seeks to place social interfaces as a digital interface subtype, characterized by its proximity to concepts like computer-mediated interaction, Internet-based social networking sites, and social networking sites. After defining and identifying the types and elements of social interfaces, a qualitative exploratory study of transformations over the Twitter social networking site over time was carried out. The results show changes over time in the tool's interface, seeking to meet the different needs of the user's social interaction when using Twitter.
2014
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(2014): Languaging when contexts collapse. Audience design in social networking. In: Discourse, Context & Media 45, S. 62-73. DOI: 10.1016/j.dcm.2014.08.006
Abstract: This paper examines strategies of language choice in social networking interactions among multilingual young people on Facebook. In media studies the term "context collapse" describes the process by which online social networks bring together people from various social contexts, thereby creating a diverse networked audience. In online social networks that involve participants from different countries and language communities, language choice becomes a pertinent issue. This paper draws on empirical data from social networks among young multilingual people on Facebook to examine strategies of language choice and negotiation. Drawing on the sociolinguistic framework of audience design, the sociolinguistics of multilingualism and computer-mediated discourse analysis, the analysis examines language choice in initiating and responding contributions, metapragmatic negotiations of language style and the role of English as a resource among networked writers.
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(2014): Medical professionalism. An experimental look at physicians’ Facebook profiles. In: Medical Education Online 19 (1). DOI: 10.3402/meo.v19.23149
DOI: https://doi.org/10.3402/meo.v19.23149 Abstract: BACKGROUND: Use of social networking services (SNS) is on the rise. While many users sign in for personal purposes, it is not uncommon for professionals to connect over SNSs with clients, students, and patients. METHODS: The present study used an experimental approach to examine how medical doctors' SNS profiles impacted potential patients' impressions of professionalism. Participants (N=250 students) were randomly assigned to view one of six Facebook profiles. Profiles were populated with 1) solely professional material, 2) personal material that was strictly healthy, or 3) personal material that included unhealthy behavior. Profiles portrayed a male or female physician resulting in a total of six experimental conditions. Medical professionalism was measured with the First Impressions of Medical Professionalism (FIMP) scale, specifically developed for this study. RESULTS: There was a large and statistically significant main effect for profile type, F(2, 250)=54.77, p<0.001, ηp(2)=0.31. Post hoc tests indicated that personal profiles that contained healthy behavior were rated as most professional followed by profiles with strictly professional content. Personal unhealthy profiles were rated as least professional. Additionally, female profiles consistently received higher professionalism ratings across all three profile types [F(1, 250)=5.04, p=0.026, ηp(2)=0.02]. CONCLUSION: Our results suggest that a physician's SNS profile affects a patient's perception of that physician's medical professionalism. A personal, healthy profile may augment a patient's perception of that physician's character virtues if the profile content upholds the decorum of the medical field.
Keywords: Art des Kommunikationsmediums, Daten, Datenschutz, decorum, doppelter Treffer, Experte-Laie, Information, Kommunikation, Medien, Medienwirksamkeit, Medizin, Mensch-Technik-Relationen (MTR), Professionalität, angemessene Selbstdarstellung, Rolle (Beruf), Social Network, Social Network Einfluss, Soziale Angemessenheit, soziale Medien, Sozialpsychologie, Wahrnehmung angemessener Selbstdarstellung, Facebook 2013
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(2013): Screened Conversations. In: Techné: Research in Philosophy and Technology 17 (3), S. 333-349. DOI: 10.5840/techne20141308
Abstract: Social scientists have documented some recent, dramatic changes in the nature of our social lives. Many scholars have thought that our reliance on technology to communicate with others is in large part responsible for that loss. However, there is also data to support the opposite conclusion—it might be the case that social networking technologies have helped, rather than hindered our social interactions. What I would like to propose is a philosophical argument, which I hope will offer a different sort of answer to the questions about whether we know people in the same ways, or perhaps more or less well, than we once did, in the days before Facebook, email, and such. Whether or not technology has enhanced our social lives, it is worth considering whether coming to know another person is a different sort of exercise than it used to be, when face-to-face interactions with others were the preferred way to find out what was going on in someone else’s life. What is different in sharing my thoughts, beliefs, feelings, desires, and such with another over the Internet versus in person? Is there any kind of knowledge that is available only in a face-to-face context? If so, what is the nature of that knowledge? In philosophical terms, what I want to examine is how our knowledge of others’ minds changes with various technologies that we use to communicate the contents of our mental states.
Keywords: Art des Kommunikationsmediums, digitale Kommunikation, Disziplin, doppelter Treffer, Informations- & Kommunikationstechnik, Interaktion, knowledge of other mind states, Kommunikation, Kommunikationstechnik, Mensch-Technik-Relationen (MTR), MIND, Philosophie, Realtechnik, Soziale Angemessenheit, Technik, Technikphilosophie, Wissen um Anderen, Zeitschrift: techne 2012
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(2012): Electronic Mail Communication in Health Care. Do Old Fashioned Decorum and Style Still Matter?. In: WORLD NEUROSURGERY 78 (3-4), S. 194-197
Abstract: Electronic mail (e-mail) has dramatically altered human communication and has had a profound impact on how health care professionals interact. Until recently, written letters were integral to patient-physician and physician-physicianrelationships(4).The“art”and rules of writing professional letters were once rigorously taught at almost all levels of education
Keywords: Art des Kommunikationsmediums, decorum, doppelter Treffer, Email, Höflichkeit, Informations- & Kommunikationstechnik, Interaktion, Kommunikation, Medizin, Mensch-Technik-Relationen (MTR), Realtechnik, Rolle (Beruf), Situationsbedingter Kontext, Soziale Angemessenheit, Technik, Umgangsformen, Wandel von Normen -
(2012): Web 2.0 Technologies of the Self. In: Philosophy & Technology 25 (3), S. 399-413. DOI: 10.1007/s13347-011-0032-9
Abstract: Although no scholarly consensus exists on the issue, the claim that a substantive reconfiguration of the Internet has occurred in the beginning of the 2000s has settled firmly in public common sense. The label tentatively chosen for the new turn in the medium’s evolution is Web 2.0. The developments constituting this turn have been contemplated from different perspectives in technical and business publications (O’Reilly 2005), in treatises on “convergence” or “participatory” culture (Jenkins 2006; Jenkins et al. 2009), and could be usefully interrogated by means of political economy concepts such as the “social factory” and “free labor” (Terranova 2004). Marked, or rather symbolically constructed, by these discursive pickets lies a field of practice that the members of the participatory culture, the “produsers” (Bruns 2008) of open journalism, blogs, social networking sites and other characteristic Web 2.0 applications inhabit and animate with their everyday thought, decision making and action. This paper undertakes a theoretical exploration of the user practices emerging and consolidating around the new technological and organizational models making up Web 2.0. It is informed by a qualitative study of bloggers and Facebook users conducted through focus group methodology, although the concrete empirical data are not presented here. Rather, the analysis employs the concept of “technologies of the self” by Foucault (1988) as a heuristic device in order to situate Web 2.0 use, first, in a long history of culturally evolved forms of self-constitution and, second, in a complex matrix of relationships with other types of technologies, namely, those of production, sign systems and power. This conceptual choice, we argue, furnishes a study of Web 2.0 use, which holds in balance its liberatory potential and its susceptibility to new forms of domination, rationalization and commodification.
Keywords: Anerkennung, Art des Kommunikationsmediums, Blogs, critical Theory, Disziplin, Foucault, Im (wissenschaftlichen) Diskurs, Konstruktion des Selbst, Mensch-Technik-Relationen (MTR), Philosophie, (post)strukturalistische Ansätze, Reflexionen über MTR, Selbst, Social networking sites, Soziale Angemessenheit, Sozialphilosophie, Technologies of the self, Web 2.0, Zeitschrift: Philosophy and Technology -
(2012): Send it. Study of e-mail etiquette and notions from doctors in training. In: Journal of surgical education 69 (3), S. 393-403. DOI: 10.1016/j.jsurg.2011.12.002
DOI: http://www.ncbi.nlm.nih.gov/pubmed/22483143 Abstract: OBJECTIVES Worldwide, more than 247 billion e-mails are sent each day. Little empiric evidence is available to guide how e-mail presentation style, tone, and content affect e-mail recipients and whether these factors impact opinions about the sender and the rapidity of response. In a study of physicians in training assessing a series of 100 e-mail examples, we examined the following: (1) formatting characteristics most and least endorsed, (2) impression of the sender based on the e-mail itself, and (3) factors associated with the decision to respond. We reasoned that our study would provide empiric data to support recommendations for e-mail etiquette, focusing specifically on doctors in training. DESIGN Cross-sectional survey study. SETTING Division of Orthopaedic Surgery at McMaster University, Hamilton, Ontario, Canada. PARTICIPANTS After each e-mail, the participating surgical residents completed a series of questions focusing on their impression of the e-mail appearance, their perception of the sender, and their motivation to respond to the e-mail. RESULTS Thirty-two residents participated in this study. The responses indicate that the key negatively endorsed features of the e-mails included the use of colored backgrounds (84%), difficult-to-read font (83%), lack of a subject header (55%), opening salutations without recipient names (50%), or no salutation at all (42%). The senders of negatively endorsed e-mails were perceived by participants as inefficient (p = 0.03), unprofessional (p < 0.001), and irritating (p = 0.007). E-mails with overall positive endorsements were significantly more likely to have the participants perceive the e-mail senders as professional (p < 0.001), pleasant (p = 0.048), and kind (p = 0.059). The participants were 2.6-fold more likely to respond immediately when they perceived e-mails as favorable compared with disliking them (42% vs 16% of responses, respectively, p < 0.001). CONCLUSION The e-mails perceived as being disliked overall are likely to result in a negative perception of the sender and delays in response time.
Keywords: Adult, Art des Kommunikationsmediums, Attitude of Health Personnel, Competency-Based Education/trends, Cross-Sectional Studies, Disziplin, Education, Medical, Graduate/standards/trends, Electronic Mail/ethics/standards, Email, Erziehungswissenschaften, Etikette, etiquette guide, Female, Gestaltung von E-Mails/Informationsmedien etc., Humans, Informations- & Kommunikationstechnik, Interprofessional Relations/ethics, Male, Medienwissenschaft, Mensch-Technik-Relationen (MTR), Ontario, Orthopedics/education, Quality Control, Realtechnik, Rolle (Beruf), Situationsbedingter Kontext, Soziale Angemessenheit, Surveys and Questionnaires, Technik -
(2012): Designing awareness systems for social connectedness – A field study approach into theoretical foundations, design principles and evaluation. Online verfügbar unter https://repository.tudelft.nl/islandora/object/uuid:a79c4534-6681-4a27-aa1a-e76ccb1c2c35, zuletzt geprüft am 11.05.2018
DOI: https://repository.tudelft.nl/islandora/object/uuid:a79c4534-6681-4a27-aa1a-e76ccb1c2c35 Abstract: Being in touch, and being aware of the people in one’s social network strongly contributes to one’s sense of social well-being. As communication technology has become more ubiquitous, it is possible to always be in touch with friends and relatives in the periphery of one’s attention, e.g. through instant messaging and online social networks. This research investigated the effect of such social information on people’s sense of connectedness. Also, it was studied how such communication application can be integrated into the fabric of our everyday life as awareness systems. It was found that despite the subtlety, mediated social awareness has a measurable effect on social connectedness. Also, the findings strongly suggest that ambiguity in social cues is a strong enabler of the feeling of being connected. These findings may help designers of social network applications and products to more effectively design for increased social connectedness.
2011
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(2011): Im/polite reader responses on British online news sites. In: Journal of Politeness Research. Language, Behaviour, Culture 7 (2), S. 187-214. DOI: 10.1515/jplr.2011.010
Abstract: Impolite and aggressive behaviour of anonymous users appears to be an important feature of online newspaper comments. This paper identifies and investigates how impoliteness is utilized strategically by newspaper readers to attack the author of an article. Empirical data is drawn from "Have-your-say" sections of the Guardian Online, Times Online and Telegraph Online. Results illustrate that impolite moves frequently involve face-threats that question the jourbalists' authority, credibility and trustworthiness. In the main part of the paper a categorization scheme for different types of impolite moves is introduced and a working definition of impoliteness in the context of "Have-your-say" sections presented. After having sketched a number of fundamental methodological and theoretical challenges in impoliteness research, the paper also demonstrates how the communicative setting and medium influence the realization and interpretation of impolite behaviour in those forms of public debates. Given the challenge of identifying and conceptualizing impoliteness in general and more specifically in a computer-mediated environment, etiquette rules prove especially useful for norms of appropriateness. It is also argued that the strength of those face-threats may be boosted by the fact that they are uttered in front of large audience and more specifically the journalist's readership.
Keywords: Art des Kommunikationsmediums, Diskurse in Anwesenheit von Zuhörerschaft/Leserschaft/Audience, Face, Face-threatening acts, Have-your-say sections for readers, Impolite Talk, Infragestellen von Autorität, Infragestellen von Glaubwürdigkeit, Infragestellen von Vertrauenswürdigkeit, Medien, Öffentlicher vs. privater Raum, Online-Journalismus, Rolle (Beruf), Situationsbedingter Kontext, Sozialer Raum / Kultureller Kontext, time 2010
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(2010): “You Have No Idea What You are Talking About!. ” From e-disagreement to e-impoliteness in two online fora. In: Journal of Politeness Research. Language, Behaviour, Culture 6 (1). DOI: 10.1515/jplr.2010.004
Abstract: This paper reports on an ongoing project in the area of intentional impoliteness as perceived by the participants and as marked in discourse in the asynchronous Computer Mediated Communication (CMC) context. We focus on occurrences of “impolite talk” and examine the context bound nature of communicative strategies adopted by the interactants in order to deliberately do impoliteness. We also analyze how impoliteness is lexicalized in relation to the inherent characteristics of the CMC context. Specifically, this paper draws on a sample of data from two Communities of Practice (CofP): Greek students and professional academics. 200 posts were collected from interactions where dispute occurred. Special attention is paid to the use of spelling and punctuation and one interactional discourse particle, namely [re] (untranslatable), in unmitigated confrontational disagreement that breaches the norms of unmarked behaviour in the two CofPs. Our preliminary findings show that (im)politeness is firmly embedded in the micro (discourse) and macro (social) context. The impoliteness strategies employed by the interactants indicate different judgements of what constitutes marked behaviour and are contingent on factors such as the overall purpose of communication, the co-constructed norms of the forum, the relationship between participants and the dynamic group identities which the interactants call upon in any given situation.
Keywords: Art des Kommunikationsmediums, breach of social interaction, computervermittelte Kommunikation, Disziplin, doppelter Treffer, Höflichkeit, Höflichkeitsforschung, Impolite Talk, Impoliteness, Informations- & Kommunikationstechnik, Linguistik, Mediationstheorie, Mensch-Technik-Relationen (MTR), online-communities, online-Foren, Online-Kommunikation, Philosophie, Politeness, Realtechnik, Situationsbedingter Kontext, social media, Soziale Angemessenheit, Sprachgebrauch, Technik, Technikbezug, Technikphilosophie -
(2010): Trolling in asynchronous computer-mediated communication. From user discussions to academic definitions. In: Journal of Politeness Research. Language, Behaviour, Culture 6 (2). DOI: 10.1515/jplr.2010.011
Abstract: Whilst computer-mediated communication (CMC) can benefit users by providing quick and easy communication between those separated by time and space, it can also provide varying degrees of anonymity that may encourage a sense of impunity and freedom from being held accountable for inappropriate online behaviour. As such, CMC is a fertile ground for studying impoliteness, whether it occurs in response to perceived threat (flaming), or as an end in its own right (trolling). Currently, first and second-order definitions of terms such as impoliteness (Brown and Levinson 1987; Bousfield 2008; Culpeper 2008; Terkourafi 2008), in-civility (Lakoff 2005), rudeness (Beebe 1995, Kienpointner 1997, 2008), and etiquette (Coulmas 1992), are subject to much discussion and debate, yet the CMC phenomenon of trolling is not adequately captured by any of these terms. Following Bousfield (in press), Culpeper (2010) and others, this paper suggests that a definition of trolling should be informed first and foremost by user discussions. Taking examples from a 172-million-word, asynchronous CMC corpus, four interrelated conditions of aggression, deception, disruption, and success are discussed. Finally, a working definition of trolling is presented.
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(2010): When is an email really offensive?. Argumentativity and variability in evaluations of impoliteness. In: Journal of Politeness Research. Language, Behaviour, Culture 6 (1). DOI: 10.1515/jplr.2010.002
Abstract: The analysis in this paper centres on an email exchange between a lecturer and a student at the University of Auckland which resulted in the dismissal of that lecturer. This dismissal gave rise to significant controversy, both off- and online, as to whether the email itself was simply "intemperate" and "angry'', or more seriously "offensive" and "racist". Through a close analysis of the interpretations of the entails by the lecturer and student, as well as online evaluations made on blogs and discussion boards, it becomes apparent that the inherent discursivity of evaluations of impoliteness arises not only from different perceptions of norms, but also from the ways in which commentators position themselves vis-a-vis these evaluations. It also emerges that the relative level of discursive dispute is mediated by the technological and situational characteristics of the CMC medium in which these evaluations occurred. It is concluded that research into various forums of online interaction provides a unique window into the inherent variability and argumentativity of perceptions of offensive behaviour as a public record of discursive disputes surrounding particular alleged violations of norms of appropriateness can be (re) scrutinized in such forums.
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(2010): Identity and impoliteness in computer-mediated reader responses. In: Journal of Politeness Research. Language, Behaviour, Culture 6 (1), S. 105-127. DOI: 10.1515/jplr.2010.006
Abstract: This paper investigates the connection between linguistic impoliteness and identity in computer-mediated communication through the examination of reader responses to ideas and views expressed by professional journalists in the online media. The study finds that respondents may use linguistic impoliteness strategically to communicate disagreements, to argue against an out-group's ideological views, or to discredit ideological opponents. The analysis of reader responses within a social psychological theory of identity indicates that the use of impoliteness is linked to the respondent :c identification of him/herself with a group and its ideological position and his/her willingness to act toward the achievement of a goal desired within that group.
Keywords: Art des Kommunikationsmediums, Disziplin, doppelter Treffer, Good manners, Höflichkeit, Identität, Identitätsstiftung, Ideologische Identität, Im (wissenschaftlichen) Diskurs, Linguistik, Mediationstheorie, Mensch-Technik-Relationen (MTR), Reflexionen über MTR, Situationsbedingter Kontext, Soziale Angemessenheit, Status / biologische Marker, (Theory of) technological mediation