Alle Publikationen
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2018
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(2018): Towards a framework for computational persuasion with applications in behaviour change1. In: Argument & Computation 9 (1), S. 15-40. DOI: 10.3233/AAC-170032
DOI: https://doi.org/10.3233/AAC-170032 Abstract: Persuasion is an activity that involves one party trying to induce another party to believe something or to do something. It is an important and multifaceted human facility. Obviously, sales and marketing is heavily dependent on persuasion. But many other activities involve persuasion such as a doctor persuading a patient to drink less alcohol, a road safety expert persuading drivers to not text while driving, or an online safety expert persuading users of social media sites to not reveal too much personal information online. As computing becomes involved in every sphere of life, so too is persuasion a target for applying computer-based solutions. An automated persuasion system (APS) is a system that can engage in a dialogue with a user (the persuadee) in order to persuade the persuadee to do (or not do) some action or to believe (or not believe) something. To do this, an APS aims to use convincing arguments in order to persuade the persuadee. Computational persuasion is the study of formal models of dialogues involving arguments and counterarguments, of user models, and strategies, for APSs. A promising application area for computational persuasion is in behaviour change. Within healthcare organizations, government agencies, and non-governmental agencies, there is much interest in changing behaviour of particular groups of people away from actions that are harmful to themselves and/or to others around them.
Keywords: Argumentation, argumentation strategies, Argumentationsstrategie, Argumentationstheorie, automated persuasion system (APS), Automated Persuasion Systems (APS), computational models of argument, Computational persuasion, Computerbasierte Persuasion, dialogical argumentation, doppelter Treffer, Eliminierung von Fehlverhalten, Fehlverhalten, frame semantics, Gesellschaftsprofit, Gruppenverhalten / Joint Action, Intellektualtechnik, Kognitionstheorie, Kognitionswissenschaft/Social Sciences/Humanities, Mensch-Technik-Relationen (MTR), Observablen/Kriterien für sozial angemessenes Verhalten und dessen Bewertung, Persuasion, persuasion dialogues, persuasive arguments, Politik, probabilistic argumentation, Realtechnik, Soziale Angemessenheit, Sozialer Raum / Kultureller Kontext, Sprachroboter, Sprachverarbeitung, Technik, Überreden, Überzeugung, Umgangsformen, Verführung 2017
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(2017): Pushing boundaries-culture-sensitive care in oncology and palliative care. A qualitative study. In: Psycho-oncology 26 (6), S. 763-769. DOI: 10.1002/pon.4217
DOI: http://www.ncbi.nlm.nih.gov/pubmed/27429221 Abstract: OBJECTIVE In increasingly globalized societies, patient-centered cancer care requires culture-sensitive approaches in order to ensure patients well-being. While migrant patients' needs are frequently reported in the literature, staff members' perception of work with migrant patients, associated challenges, or individual work approaches are largely unknown. This study addresses this research gap through qualitative exploration of experiences of multicultural health care professionals in supportive oncology and palliative care, working with patients from different cultural backgrounds. This study aims to understand staff experience of the impact of culture on cancer care. METHODS This study was conducted at the Medical University of Vienna, including staff from different settings of oncology and palliative care, in different professional positions, and with a range of individual migration backgrounds. Semistructured interviews were conducted with 21 staff members working with patients from different cultural backgrounds. Interviews explored views on the impact of culture on care were audio-taped, transcribed, and analyzed using a rigorous method of thematic analysis, enhanced with grounded theory techniques. RESULTS Interviews revealed 4 key topics: culture-specific differences, assumed reasons for differences, consequences of multicultural care, and tools for culture-sensitive care. Strategies to better deal with migrant patients and their families were suggested to improve work satisfaction amongst staff. CONCLUSIONS This study identifies relevant staff challenges in work with migrant patients. Concrete suggestions for improvement include measures on an organizational level, team level, and personal tools. The suggested measures are applicable to improve work satisfaction and culture-sensitive care not only in cancer care but also in other areas of medicine.
Keywords: Adult, Attitude of Health Personnel, Culturally Competent Care, Culture, culture specific, Female, Gesellschaftsprofit, Health Personnel/psychology/statistics & numerical data, Humans, Interaktion, Job Satisfaction, Kultur, kulturspezifisch, Male, Medical Oncology, Medizin, Middle Aged, Neoplasms/ethnology/therapy, Observablen/Kriterien für sozial angemessenes Verhalten und dessen Bewertung, Palliative Care, Pflege, Qualitative research, Umgangsformen, Young Adult -
(2017): The Rawlsian Critique of Utilitarianism. A Luhmannian Interpretation. In: Journal of Business Ethics 142 (1), S. 25-35. DOI: 10.1007/s10551-015-2786-y
Abstract: The present paper builds on the Rawlsian critique of utilitarianism in order to identify the moral implications of Niklas Luhmann's social systems theory. While Luhmann aptly discerned the pervasive problems of the precarious system-environment relations throughout the modern society, he took moral communication to be person-centered and thus ill-equipped to deal with these problems. At the same time, the Rawlsian possibility of sacrificing fundamental liberties for the sake of economic gains not only exemplifies the Luhmannian precariousness of the relations of the economic system to its societal environment, but also shows this precariousness to be a moral problem. Thus, from the systems-theoretic perspective, the Rawlsian idea of justice denotes the moral dimension of the capacity of the societal environment to carry the economic system. More generally, the proposed complementarity between Rawls and Luhmann allows to see the precariousness of system-environment relations, for any type of social system, as a moral problem. Two implications follow. First, the morally problematic manifestations of the precarious system-environment relations are not limited to the Rawlsian case of the discrimination of the least advantaged groups but rather include a broad range of social costs and damaging effects of business on society and nature. Second, and related, the proposed systems-theoretic perspective explicates the moral value of sustainability of the economic as well as other social systems in their environment, societal and ecological alike.
Keywords: BUSINESS, business ethics, ethics, CORPORATE CITIZENSHIP, Disziplin, Economic system, Ethik, Gesellschaftsprofit, John Rawls, Justice, Kosten-Nutzen, Luhmann, Moral, moralische Dimension, Moralphilosophie, Morals, Moraltheorie, Niklas Luhmann, Philosophie, Rawls, SOCIAL COSTS, social systems, Societal environment, SYSTEMS, Utilitarianism, Utilitarismus 2015
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(2015): Adorno's View of Life. In: FRONTIERS OF PHILOSOPHY IN CHINA (10/3), S. 444-456
Abstract: The aim of this article is to reflect on the dialectic of the individual's life and death in terms of Adorno's moral philosophy, specifically through a thorough reading of his Negative Dialectics and other key works on the subject. I hold that there are two aspects of the dialectic of life within the context of Adorno's "nonidentity": one involves exploring the false identification, due to the reification of modern society, of the individual's life experience with her or his death experience, while the other involves preserving the dialectical and irreducible tension between the theoretical contemplation of life and of historical conditions, as well as specific social systems. Heidegger's ontological philosophy concerning Dasein and Kant's categorical imperative will also be discussed in order to fully understand Adorno's moral philosophy and his idea of nonidentity. From my point of view, Adorno's moral philosophy is the prime motivator of his unique concept of nonidentity, and has influenced contemporary political philosophical concepts such as biopolitics (cf. G. Agamben).
2010
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(2010): The cost of a lack of decorum, integrity and transparency in service entrepreneurial contexts. In: SERVICE BUSINESS 4 (2), S. 167-176
Abstract: This article shows the results of a study whose objective is to identify aspects considered as explanatory variables, which evolve alongside levels of corruption and to analyse the direction of the variation with each explained variable, through the use of multiple regression methodology. Once these variables and the statistical significance of their variations have been identified the cost of, the lack of decorum, integrity and transparency, corruption is deduced. The variables are grouped into those where growth is associated with greater or lower levels of corruption, which will warn of the effect the services sector has on the GDP (GDP in%).
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(2010): Mental health care and the politics of inclusion. A social systems account of psychiatric deinstitutionalization. In: Theoretical medicine and bioethics 31 (6), S. 411-427. DOI: 10.1007/s11017-010-9155-8
DOI: http://www.ncbi.nlm.nih.gov/pubmed/20711755 Abstract: This paper provides an interpretation, based on the social systems theory of German sociologist Niklas Luhmann, of the recent paradigmatic shift of mental health care from an asylum-based model to a community-oriented network of services. The observed shift is described as the development of psychiatry as a function system of modern society and whose operative goal has moved from the medical and social management of a lower and marginalized group to the specialized medical and psychological care of the whole population. From this theoretical viewpoint, the wider deployment of the modern social order as a functionally differentiated system may be considered to be a consistent driving force for this process; it has made asylum psychiatry overly incompatible with prevailing social values (particularly with the normative and regulative principle of inclusion of all individuals in the different functional spheres of society and with the common patterns of participation in modern function systems) and has, in turn, required the availability of psychiatric care for a growing number of individuals. After presenting this account, some major challenges for the future of mental health care provision, such as the overburdening of services or the overt exclusion of a significant group of potential users, are identified and briefly discussed.
Keywords: Bioethics,, Community Mental Health Services/organization & administration, Deinstitutionalization, Diskriminierung, Ethik, Fehlverhalten, Gesellschaftsprofit, Health Services Accessibility, Hospitals, Psychiatric, Humans, Medizin, Mental Disorders, Mental Health, Pathologie, Patient Care Team, Pflege, Politics, Psychiatry/trends, social systems, ethics, Social Values, Soziale Ordnung, Spain, systems theory, Werte 2006
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(2006): Breaking the rules of the game. Ethical implications for nursing practice and education. In: Nursing Science Quarterly 19 (3), S. 207-210
Abstract: Rules in games are fundamental to the ethics of practice. Rules provide a context or space where a game is defined and played. Throughout human life, games may be formalized with written and unwritten rules. Imaginations may be sparked in the creative structuring of new, informal games. Formal and informal rules can serve to provide direction for what may be viewed as decorum and appropriate behavior with professional groups. In this column, the author illuminates possible ethical meanings for rule-making and breaking with implications for nursing practice and education from a nursing theoretical perspective.
Keywords: Berufstechnik, decorum, Fehlverhalten, Gesellschaftsprofit, Gruppenverhalten / Joint Action, Intellektualtechnik, Interaktion, Medizin, Mensch-Technik-Relationen (MTR), Normen, Observablen/Kriterien für sozial angemessenes Verhalten und dessen Bewertung, Pflege, Regel, Regelwerk, Regelwerke, Soziale Rolle, Spiel, Spieltheorie, Technik, Umgangsformen, Verhalten am Arbeitsplatz, Voraussetzungen für sozial angemessenes Verhalten -
(2006): Nurturing the Whole Person. The Ethics of Workplace Spirituality in a Society of Organizations. In: Journal of Business Ethics 66 (4), S. 357-375. DOI: 10.1007/s10551-006-0014-5
Abstract: In a world which can be increasingly described as a "society of organizations," it is incumbent upon organizational researchers to account for the role of organizations in determining the well-being of societies and the individuals that comprise them. Workplace spirituality is a young area of inquiry with potentially strong relevance to the well-being of individuals, organizations, and societies. Previous literature has not examined ethical dilemmas related to workplace spirituality that organizations might expect based upon the co-existence of multiple ethical work climates, nor has previous literature accounted for the relevance of the cosmopolitan (external, societal) source of moral reasoning in the ethical treatment of workplace spirituality. The purpose of this paper is to address these gaps by articulating two such ethical dilemmas related to workplace spirituality: the "quiet desperation" dilemma and the instrumentality dilemma. Moreover, I propose two theoretical contexts that foster "both-and" rather than "either-or" thinking, thereby mitigating (moderating) the relationships between climate combinations and conflictual aspects of the ethical dilemmas. For the "quiet desperation" dilemma, I propose a person-organization fit perspective to emphasize diversity of individual preferences instead of a managerially prescribed uniformity of spirituality. For the instrumentality dilemma, I propose a multiparadigm approach to workplace spirituality research to avoid the privileging of one research interest over another (e.g., instrumentality, individual fulfillment, societal good). I conclude with suggestions for future research.
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(2006): Idiocy in Virginia, 1616-1860. In: BULLETIN OF THE HISTORY OF MEDICINE 80 (4), S. 677-701
Abstract: Like the English, Virginians tended to think that idiocy, a condition analogous to intellectual disability in the twenty-first century, was congenital, untreatable, and incurable, and they adopted legal remedies that corresponded closely to the laws of England. In addition, concepts of idiocy reflected some of the unique aspects of Virginia's social system, which was dominated by a coterie of powerful men. With a need to preserve social order and maintain decorum, the Virginia legislature established in 1769 the Eastern State Hospital to house unruly and objectionable people who were mentally disabled. Although idiots were among the hospital's first patients, they were eventually banished due to their presumed failure to respond to treatment. The social stigma attached to idiocy extended from Virginia's city streets and jails to the private homes of prominent families. Personal reticence regarding shameful family matters hid the identity of people thought to be intellectually disabled. Even Thomas Jefferson, a prolific author, entered only cryptic notes about the limitations of his sister, Elizabeth. In summary, Virginians' response to idiocy suggests a two-tiered approach: public disclosure and disdain of poor and dependent people with intellectual disabilities, and silent avoidance of the problem in prominent families. In both situations, idiocy represented images of shame and humiliation that threatened the social order.
Keywords: Beeinflussung sozial angemessenen Verhaltens, Beispiel, chemisch / neurologisch / medikamentös / durch Substanzen, decorum, Diskriminierung, Fehlverhalten, Geschichte, Gesellschaftsprofit, "idiocy", Medizin, Mental Health, Observablen/Kriterien für sozial angemessenes Verhalten und dessen Bewertung, Soziale Ordnung, Sozialer Raum / Kultureller Kontext 2005
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(2005): Maximizing Human Potential. Capabilities Theory and the Professional Work Environment. In: Journal of Business Ethics 58 (1-3), S. 111-123. DOI: 10.1007/s10551-005-1423-6
Abstract: Human capabilities theory has emerged as an important framework for measuring whether various social systems promote human flourishing. The premise of this theory is that human beings share some nearly universal capabilities; what makes a human life fulfilling is the opportunity to exercise these capabilities. This essay proposes that the use of human capabilities theory can be expanded to assess whether a company has organized the work environment in such a way that allows workers to develop a variety of human capabilities. This mode of analysis is put forward as a complement to the work of Mihaly Csikszentmihalyi, who has suggested that the key to promoting human well-being in the workplace is the maximization of flow experiences.
Keywords: Aristotelian ethics, business ethics, Disziplin, economics, Ethik, flourishing, flow, Gesellschaftsprofit, human capabilities, Human capabilities theory, Interaktion, Martha Nussbaum, Mihaly Csikszentmihalyi, Philosophie, purpose of business, social systems, ethics, soziale Umwelt, Sozialverhalten, workplace environment 2004
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(2004): Business ethics is a matter of good conduct and of good conscience?. In: Journal of Business Ethics 53 (1-2), S. 9-16
Abstract: The myth of an economy where nobody could have a predominant position, has lost its credibility. The presentiment of a high risk of social explosion makes companies undertake tentative moral legitimation. Thus, a new paradigm develops according to which the firm has to care for the satisfaction of public interest if “it wants to try to win forgiveness” for misbehavior towards the decorum rules of the atomicity of competition. Thus, there is a wave of “business ethics industry” building up. However, the stock exchange performances considered as ethical, are not different from others! The market does not seem to be able to say why it might be interesting to invest in stock considered as ethical. Moreover, opinion polls reveal a very significant discrepancy between the characterization of “the responsible company” as defined by itself or by notation agencies and, on the other hand, the hierarchy of criteria according to the answers of polled people. When companies and agencies favor sustainable development and good governance, rejecting child labor and so on, polled people consider that the paramount criterion of ethical conduct is personnel management. The problem is right here. Such is the view of a positively critical economist, situated at the point where macroeconomics meets corporate management.
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