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2016
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(2016): Developing professional values. Perceptions of francophone occupational therapists in Quebec, Canada. In: Scandinavian journal of occupational therapy 23 (4), S. 286-296. DOI: 10.3109/11038128.2015.1130168
DOI: http://www.ncbi.nlm.nih.gov/pubmed/26824179 Abstract: Objective Recent literature shows growing interest in the values displayed by occupational therapists. Yet, none of these writings has so far examined the factors that contribute to the development of occupational therapists' professional values. These factors are important, since values play a pivotal role in forging professional identity, which in the case of some occupational therapists remains somewhat ambiguous. This article proposes possible answers to the following question: What do Quebec Francophone occupational therapists perceive as the building blocks of their professional values? Methods Using a phenomenological qualitative method, the subjective experience of occupational therapists in Quebec, Canada was examined. Twenty-six occupational therapists took part in the study. Results As intended, their professional experience was varied. According to the participants, four factors contributed significantly to their professional values: professional experience, university training, personal experience, and professional development. However, fewer than 50% of the participants cited six other factors (workplace, family upbringing, personal development, personality and abilities, professional normative framework, and sociocultural background). Conclusions Most of these results are consistent with those documented in existing works. They point to the relevance of discussing professional values during university training and continuing professional development, as well as encouraging occupational therapists to become exemplars for their colleagues and interns. This study constitutes an initial step in understanding how occupational therapists' axiological identity is formed.
Keywords: Adult, Aged, Attitude of Health Personnel, Berufserfahrung/Kompetenz, Culture, Design, Erfahrung, Family, Female, (Grad/Qualität der) Ausbildung, Humans, Male, Middle Aged, Normen innerhalb eines Berufsfelds, Occupational Therapists/education/ethics/psychology, Personality, Persönliche Entwicklung, Professionalism, Professionalität, Qualitative research, Quebec, Rolle (Beruf), Workplace, Young Adult 2009
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(2009): Hospitalk. Politeness and hierarchical structures in interdisciplinary discharge rounds. In: Journal of Politeness Research. Language, Behaviour, Culture 5 (1). DOI: 10.1515/JPLR.2009.002
Abstract: Although linguists have been exploring the nuances of politeness for decades, beginning with the pioneering works of Lakoff (1973), Brown and Levinson (1987) and Leech (1983), there has been little research focusing on impoliteness in medical interaction. Communication between various types of medical caregivers, too, is an under-researched area; most research on medical interaction involves doctor-patient discourse. Using all ethnographic discourse analytic approach, this study begins to address this gap by examining interactions during an interdisciplinary discharge rounds meeting at a major urban teaching hospital. In a teaching hospital, there is potential conflict between physicians-in-training and other members of caregiving teams; while physicians occupy a higher position on the administrative and social hierarchy of the hospital, other caregivers (e. g., registered nurses - who have sometimes had over 20 years of medical experience and spend much more time with patients than medical doctors) must determine how to be politelpolitic in voicing their opinions and suggestions regarding patient care. I explore politeness strategies used by various members of caregiving teams (e. g., registered nurses, social workers) to negotiate patient care decisions within the hospital hierarchy. Results indicate that mitigating strategies are an integral part of the communicative process within the institutional hierarchy of a teaching hospital.
2007
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(2007): Considering "The Professional" in Communication Studies. Implications for Theory and Research Within and Beyond the Boundaries of Organizational Communication. In: Communication Theory 17 (2), S. 146-175. DOI: 10.1111/j.1468-2885.2007.00290.x
Abstract: This essay positions contemporary "professionalism'' as a contested term and a nexus of important theoretical and practical concerns for communication scholars, including, for example, those engaged in the empirical, interpretive, and critical examinations of culture and the self. We advance communication-based understandings of the meanings and practices of professionalism as a complement to the predominantly sociological conceptions of the rise and place of the professional in modern industrialized societies. We are deliberately playful with the term professionalism in demonstrating the power of its ambiguity for reflecting, shaping, and indexing particular kinds of social relations and expectations for them. Part of our argument concerns the complex interplay of symbolism and materiality in the domains of interaction and artifacts surrounding "the professional,'' and especially its embodiment in work and other settings. This brings us directly to an examination of the "intersectionality'' of aspects of difference in the world of the professional (and by implication, the nonprofessional), including race, gender, and class, and to observe a broad-based cultural dialectic of the civilized and the primitive. Finally, we briefly consider extensions as relevant to domains of communication studies beyond the accustomed domain of organizational communication.
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