Alle Publikationen
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2014
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(2014): Power and Politeness in the Workplace. Hoboken: Taylor and Francis (Routledge Linguistics Classics). Online verfügbar unter http://gbv.eblib.com/patron/FullRecord.aspx?p=1798403
Abstract: Power and Politeness in the Workplace provides insights into the way we all talk at work. The book contains a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people ""do"" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships. Drawing on a large and very varied corpus of dat
1998
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(1998): From control to values-based management and accountability. In: Journal of Business Ethics 17 (13), S. 1379-1394. DOI: 10.1023/A:1006079110633
Abstract: In recent years a series of developments in apparently loosely coupled domains have contributed to the development of new and vital perspectives on how to manage complex social systems such as corporations. These developments include improved communications technologies, increased awareness by constituencies of their potentials for influencing corporate behaviour, increased complexity and reduced transparency in large, heterogeneous organisations, a corresponding reduction in the capacity of traditional accounting and reporting systems to reflect organisational performance, new demands from employees as to their work environments, from customers as to ecological and ethical sensitivity, from civil society and governments as to social and environmental accountability etc. A result is a major shift in the way organisations are choosing to observe themselves and to describe, measure, evaluate and report on their performance. From a focus on efficiency and control to a values-based perspective on management, corporate identity and success. And from a focus on legal compliance and financial performance to a focus on corporate social and ethical responsibility and accountability. The introduction provides a background for this transformation while the body of the paper motivates the on-going shift from control to values-based management. The article concludes with reflections on corporate accountability and the emerging practices of social and ethical accounting, auditing and reporting.
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(1998): Belastung und Beanspruchung. Streß, Ermüdung und Burnout im Arbeitsleben. Heidelberg: Asanger
Abstract: Europäische Bestrebungen, den Arbeitsschutz auf psychische Belastungen und Beanspruchungen zu erweitern, machen die besondere Aktualität dieses Lehrbuchs aus. Es wendet sich nicht nur an Studierende, sondern insbesondere auch an Technische Aufsichtspersonen und Fachkräfte für Arbeitssicherheit in der Weiterbildung. Aus dem Inhalt: • Psychische Beanspruchung als Kriterium der psychologischen Arbeitsbewertung • Stressoren und Ressourcen • Differentialdiagnostik psychischer Fehlbeanspruchungen • Psychische Ermüdung • Monotoniezustand • Streß und Burnout – spezifische Folgen dialogischer Arbeit • Methoden der Anforderungs-Beanspruchungsanalyse unter Feldbedingungen • Methodisches Vorgehen der Beanspruchungsuntersuchung
Keywords: Arbeit, Arbeitsbedingungen, Arbeitsbewertung, Arbeitsmedizin, Arbeitsplatz, Arbeitsplatz / Psychische Belastung, Arbeitspsychologie, Arbeitssicherheit, Arbeitssoziologie, Arbeitswelt, Belastung, Beruf, Berufstätigkeit, Betriebssoziologie, Burnout, Burnout-Syndrom, Burn-out-Syndrom, Ermüdung, Lehrbuch, Monotonie, Psychische Belastung, Stress, Streß
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