Alle Publikationen
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2010
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(2010): “You Have No Idea What You are Talking About!. ” From e-disagreement to e-impoliteness in two online fora. In: Journal of Politeness Research. Language, Behaviour, Culture 6 (1). DOI: 10.1515/jplr.2010.004
Abstract: This paper reports on an ongoing project in the area of intentional impoliteness as perceived by the participants and as marked in discourse in the asynchronous Computer Mediated Communication (CMC) context. We focus on occurrences of “impolite talk” and examine the context bound nature of communicative strategies adopted by the interactants in order to deliberately do impoliteness. We also analyze how impoliteness is lexicalized in relation to the inherent characteristics of the CMC context. Specifically, this paper draws on a sample of data from two Communities of Practice (CofP): Greek students and professional academics. 200 posts were collected from interactions where dispute occurred. Special attention is paid to the use of spelling and punctuation and one interactional discourse particle, namely [re] (untranslatable), in unmitigated confrontational disagreement that breaches the norms of unmarked behaviour in the two CofPs. Our preliminary findings show that (im)politeness is firmly embedded in the micro (discourse) and macro (social) context. The impoliteness strategies employed by the interactants indicate different judgements of what constitutes marked behaviour and are contingent on factors such as the overall purpose of communication, the co-constructed norms of the forum, the relationship between participants and the dynamic group identities which the interactants call upon in any given situation.
Keywords: Art des Kommunikationsmediums, breach of social interaction, computervermittelte Kommunikation, Disziplin, doppelter Treffer, Höflichkeit, Höflichkeitsforschung, Impolite Talk, Impoliteness, Informations- & Kommunikationstechnik, Linguistik, Mediationstheorie, Mensch-Technik-Relationen (MTR), online-communities, online-Foren, Online-Kommunikation, Philosophie, Politeness, Realtechnik, Situationsbedingter Kontext, social media, Soziale Angemessenheit, Sprachgebrauch, Technik, Technikbezug, Technikphilosophie 2004
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(2004): Etiquette, Empathy and Trust in Communities of Practice: Stepping-Stones to Social Capital. In: Journal of Universal Computer Science 10 (3), S. 294-302
Abstract: Creating online communities of practice involves much more than creating software. Software houses online communities of practice activities but social interactions also depend on who is involved, what their goals are, their personalities and the community’s norms and policies. By paying attention to these sociability issues, community members can influence how their community develops. Norms that lead to good online etiquette, empathy and trust between community members provide stepping-stones for social capital development.
Keywords: Digitalisierung, doppelter Treffer, Etikette, Etiquette, Etiquette, empathy and trust as stepping-stones for social capital development, Favoriten, Informations- & Kommunikationstechnik, Interaktion, Mensch-Technik-Relationen (MTR), Mensch-Technische Systeme, Modelle/Theorien, Normen, Online, online-communities, Realtechnik, Soziale Angemessenheit, Technik
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