Alle Publikationen
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2012
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(2012): Sprachliche Höflichkeit in computervermittelter Kommunikation. Zugl.: Salzburg, Univ., Diss., 2010 [erm.]. Tübingen: Stauffenburg-Verl. (Stauffenburg Linguistik)Keywords: Chatten, Computational linguistics, Computerunterstützte Kommunikation, computervermittelte Kommunikation, Conversation analysis, Data processing, Deutsch, deutsche Community, Favoriten, Französisch, French language, German language, Hochschulschrift, Höflichkeit, Höflichkeitsforschung, Informations- & Kommunikationstechnik, Konversationsanalyse, Linguistik, Mensch-Technik-Relationen (MTR), Online chat groups, Politeness (Linguistics), Realtechnik, Social aspects, social interaction, Soziale Angemessenheit, Sprache, Technik, Technikbezug, Technological innovations, Überblick, Volltreffer
2011
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(2011): Social robotics. Third international conference, ICSR 2011, Amsterdam, The Netherlands, November 24 - 25, 2011 ; proceedings. Berlin: Springer (Lecture notes in computer science Lecture notes in artificial intelligence)Keywords: AAL-Technik, Affective computing, Artificial intelligence, Computer Science, Computer vision, Data processing, elderly, haptic communication, Mensch-Maschine-Kommunikation, multimodal interaction, Multimodales System, Nichtverbale Kommunikation, persuasive technology, Research, Robotik, social sciences, Software engineering, Soziale Robotik, spatial dynamics
2010
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(2010): Social robotics. Second International Conference on Social Robotics, ICSR 2010, Singapore, November 23 - 24, 2010 ; proceedings. Berlin: Springer (Lecture notes in computer science Lecture notes in artificial intelligence). Online verfügbar unter http://site.ebrary.com/lib/alltitles/docDetail.action?docID=10427815
2009
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(2009): Behavioral and emotional consequences of brief delays in human–computer interaction. In: International Journal of Human-Computer Studies 67 (7), S. 561-570. DOI: 10.1016/j.ijhcs.2009.02.004
Abstract: Evaluated negative effects of computer processing delays on user performance and emotional states. Specifically, it is proposed that unpredictable, sporadic, and random delays typical of modern computers inhibit the proficiency of human-computer interaction (HCI) and result in user performance decrements as well as negative emotional states such as job dissatisfaction, frustration and stress. The authors tested these effects by introducing a paradigm program designed to replicate the flow of user proficiency in the form of a computer game. The game was designed to provide a user interface (UI) under two conditions: a delay condition and a no-delay condition. 16 participants (age range 19-58 years) were recruited to play the game and respond to an in-game and postgame questionnaire to assess the effects of delays on their emotional states. Additionally, user reaction times (RTs) and error rates were measured. Results confirmed that user performance was significantly less proficient as a result of sporadic, brief delays. Error rates more than doubled and reaction times were prolonged by 33 ms for responses directly following the delay. Assessment of the questionnaires revealed that the participants felt annoyed by the delays and were frustrated in their attempts to achieve their goals. In conclusion, the findings suggest that UIs should be designed to minimize the occurrence of delays which hinder the proficiency of HCI. zitiert von 64
1993
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(1993) : Communicating conceptual integrity in distributed systems through intelligent assistance: IEEE Colloquium on AI (Artificial Intelligence) in Enterprise Modelling: London, United Kingdom: IET, S. 4/1-4/3
Abstract: Increased globalisation and de-regulation in the commercial environment has given rise to requirements for a new generation of software tools capable of supporting complex, dispersed inter-organisational projects and decision making. A major difficulty in designing such systems relates to the fact that the ultimate users of such tools are commonly from varying backgrounds, have different conceptualisations, frequently use different terms and have varying perceptions of the events, procedures and objects represented within the system. The design of online user assistance for such systems is frequently passive, responding only to requests from the user for help. The author highlights the need for interactive online assistance capable of functioning both in ’reactive’ and ’pro-active’ modes, with the system instigating interaction when necessary. In particular, it is, therefore, concerned with discussing the appropriate timing and content of the ’triggers’ necessary to proactive functioning. A set of design principles for an adaptive assistant which are derived from earlier work on intelligent tutoring system design are described (B. Cox et al., 1988, 1989).<>
Keywords: adaptive assistant, administrative data processing, BUSINESS, commerce, commercial environment, conceptualisations, Data processing, Decision Making, design principles, dispersed inter-organisational projects, distributed computing, distributed processing, distributed systems, ieee xplore, intelligent assistance, Intelligent tutoring system, interactive online assistance, interactive systems, knowledge based systems, Künstliche Intelligenz, online user assistance, proactive functioning, software tools, timing, triggers, user interfaces
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